Red Wine Removal from Linen and Cotton   A fine fabric specialist recently asked me how to remove red wine from both a white linen chair and white cotton couch.  (It must have been quite a party!) A supplier recommended a strong peroxide based stain remover that is designed for wool rugs.  While such a product may work on wool ... Read More »

Sapphire Scientific The “Hard Facts” Hard Surface Cleaning Tips  Installment #2 By Bryan Thompson   In the first installment I outlined the importance of being able to properly identify the type of hard surface material you will be cleaning.  If your read that installment, you know that I stated that it’s absolutely essential to positively identify the flooring material, and ... Read More »

Sapphire Scientific’s The “Hard Facts” Hard Surface Cleaning Tips Installment #1 By Bryan Thomson Hard surfaces are becoming the flooring material of choice in most new homes, and certainly have been for years in commercial buildings due to its longevity and beauty. Hard surface cleaning covers a multitude of surfaces and material types. With that in mind it is absolutely ... Read More »

Mikey’s Board is home to many very clever businessmen. Many take some time each day to share some wisdom with the members and the fortunate lurkers. Tom King has been on a roll lately, giving out all sorts of great advice on running a cleaning business  and in case you’ve missed some of his pearls I thought I’d collect a few for easy reading On hiring new ... Read More »

Jerry McKillip National Service Manager – Prochem continued from last week With flashlight in hand and covers removed, look behind the control panel, this is the electrical center for the unit and it should be neat and all wires bundled and away from any moving parts.  If you see wires that are cut or spliced with a different color wire, ... Read More »

Jerry McKillip National Service Manager – Prochem When it comes time to buy your first truckmount or replace your current truckmount you have a couple of options, replace with a new unit or look for a used truckmount in decent shape.  For some a new unit may not be an option, so to find a good used truckmount there will ... Read More »

The best time to get your carpet clean is when the doors are closed and you are in the house. Tell your customers about these studies and videos. An educated customer makes a better customer. http://www.carpet-health.org/aa.asp. Here are 5 ways you can do this: 1. Email them this information 2. Pick your favorite video and send them a link 3. ... Read More »

The instructions on how to prepare a vehical for winter are pretty straightforward. Although they recommend taking the vehicle to an authorized  mechanic to ensure that the wipers, blades, battery, belts and tires are all in good condition, there are only two crucial concerns mentioned: Make sure the recommended amount of antifreeze is in the radiator and that winter windshield ... Read More »

 Knowing your TM’s systems- how they work – where they are routed, etc. and how to diagnose and work on them is invaluable in the field. Being able to make a repair on the fly can save you hundreds, even thousands of dollars in lost jobs/man hours, down time, repair shop bills, etc. Keeping a good tool kit and ample ... Read More »

  I think most of us would agree that most mechanical equipment needs some type of service from time to time; this is also true of carpet cleaning equipment.  To determine the service required and when to perform the service, it is best to refer to the owners or operators manual.  Most manuals have a maintenance chart, indicating the type ... Read More »