Do we really have ANY business getting the wet?

[Mikey P]

seriously....


that mess needs to go.

 

[Mikey P]

IF they insisted, how would you deal with that situation?

 

[Chris A]

Ain't my house...

 

[Mikey P]

and would you really want that on your site?


Does a high end home owner really want to see that?


"is that hose going to touch my carpet"
" will that recycled water be used on my davenport?"

 

[Chris A]

I agree with you there, I don't use nasty before and afters much but when I do I explain that it's not what we normally see but shows what we can do. but as far as cleaning, like I said, Ain't my house

 

[dgardner]

Save the pics to show the next client that insists you clean their carpet that should be replaced - "Ma'am, will you really be happy with mediocre results like this?"

 

[hogjowl]

Several of my customers would be pissed at me for showing a picture of their house.

 

[Mikey P]

especially THAT house...lol

 

[Jim Pemberton]

Dirty is one thing...disgusting another

Mark Saigers pictures he posts here, for example, show good cleaning results in nice, well kept homes.

 

[Ralph Pastorelli]

That is just gross and I would be offended to see that . Dirty carpet before and after is one thing but nasty pee soaked is something totally different.

 

[Ralph Pastorelli]

Also its still stained from urine and you know for a fact total odor removal was not done. That needed the pad removed at least . No wait total tear out and sub floor sealed ......Yep!

 

[Dolly Llama]

IF they insisted, how would you deal with that situation?

tell 'em the truth
then nuke it with oxy and flush the hell out of it

as Chris said..."it ain't my house"

and i can cash the check with a clear conscience knowing I've informed them to reality.
as well as improved their health hazard a little


..L.T.A.

 

[steve_64]

i had just posted this on my facebook page lol




Another before and after photo but this one shows how it normally looks after cleaning, before damage has occured.




This is a before and after photo.

Because this floor was allowed to get so bad there is still a little shadowing in a couple areas. To prevent this, keep your carpets clean. If you can see soiling then damage is being done.





it actually looked better in person and even better once it was dried. at least it was an apartment hallway in the nasty pic...

 

[Dmreed4311]

I could take the after and dye that navy blue and it would look like new. though it would not smell like new

 

[Mark Saiger]

We would actually refuse to clean that type of situation.

We always tell them to save and apply the money to new, or at least tear it out and save for new.

And of course as we all know, there is going to be other work needing to be done before reinstalling new flooring over that area.

We tell them how bad it will smell once we get it wet trying to clean it.

That kind of job is just a constant call back of trouble.... And no carpet cleaning is going to fix that no matter how big of "super sucker TM" you own!

 

[Dmreed4311]

Saiger" data-source="post: 4351720" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch">

We would actually refuse to clean that type of situation.

We always tell them to save and apply the money to new, or at least tear it out and save for new.

And of course as we all know, there is going to be other work needing to be done before reinstalling new flooring over that area.

We tell them how bad it will smell once we get it wet trying to clean it.

That kind of job is just a constant call back of trouble.... And no carpet cleaning is going to fix that no matter how big of "super sucker TM" you own!

hard to argue but... people were living on that!! They would probably prefer to live on the after than the before, then again how does a carpet get like that to start.

 

[Spurlington]

Urine soaked carpet should be considered restoration cleaning at a much higher rate to include odor treatment whether they want it or not. I've had customers not interested in paying for an odor treatment and I know just a normal 2-3 passes don't do much. For the ones who paid for the treatment, I'd dance in place 10-20 strokes per contaminated area after pre-soaking pressure washing style with an odor treatment.

I telled the customer it's just a dilution process which makes it better than it was. It does help. Although I'd prefer to decline urine filled carpets. I swear I smell like piss the rest of the day. Van too.

 

[hogjowl]

It couldn't have been more than 10 years ago, or so, that the Water Claw and OSR came out as the answer to situations such as that. What happened?

 

[Mark Saiger]

It couldn't have been more than 10 years ago, or so, that the Water Claw and OSR came out as the answer to situations such as that. What happened?

We will OSR and water claw a smaller area, but not waste the time to do such a larger area, and then have other floor issues....

When it gets to a certain percentage of the room damaged, I just won't do it...and the other reason (from some past experiences )

The pet(s) are usually still in the home and what you are accused of missing the first time....was Fido just wanting you back for a visit again sooner....and Fido's owner telling you "they don't do that anymore"

 

[Mikey P]

It couldn't have been more than 10 years ago, or so, that the Water Claw and OSR came out as the answer to situations such as that. What happened?

this gooball convinced millions that you could lift a carpet, spray peeBgone on the sub floor and back, cover it immediately with varnish and lay the carpet back down on fresh pad and all we be pure again...


a waterclaw on anything but just a few ounces should be punishable by public flogging with that new enema tool of yours.

 

[Dolly Llama]

It couldn't have been more than 10 years ago, or so, that the Water Claw and OSR came out as the answer to situations such as that. What happened?

It's a waste of time and their money to genuinely try to correct a cesspool like that.
Explain it just that way too

if they want it nuke'd and cleaned, we'll do that.
We won't attempt to actually correct it..and make that known in no uncertain terms

I certainly WILL clean it though.
People live on it, I'll "improve" their living conditions..can't "fix" it, but can slightly improve the health of their home

..L.T.A.

 

[Mikey P]

I have real issues with cleaners who would sell anything more than a minor improvement in appearance and possibly odor.


How many PET URINE SPECIALIST will promise the world on that cess pool....I have to wonder what Surdi told them.

 

[Goomer]

If I am 100 percent confident they fully understand the limitations and risk involved, and merely seek some level of improvement, I'd be more than willing to take their money if they are willing to pay the right price, which would include the time involved to fully decontaminate my equipment.

I would also try to schedule it as early as possible in the daytime during a nice dry weather period and stress the importance of airing the shit out of the place for the following days after cleaning.

I'm looking to buy a fishing boat soon, not save the world.

 

[Mikey P]

• "Step 1: Pull up carpet.
• Step 2: Remove affected pad.
• Step 3: Clean back of carpet.
• Step 4: Treat floor with an enzyme treatment.
• Step 5: Seal floor if needed with an odor barrier.
• Step 6: Treat back of carpet with enzyme treatment.
• Step 7: Install new tack strip.
• Step 8: Install new pad.
• Step 9: Re-install carpet.
• Step 10: Clean carpet.
• Step 11: Topically apply enzyme."

 

[rick imby]

Several of my customers would be pissed at me for showing a picture of their house.

Because they don't want to admit they know you?

 

[Goomer]

• "Step 1: Pull up carpet.
• Step 2: Remove affected pad.
• Step 3: Clean back of carpet.
• Step 4: Treat floor with an enzyme treatment.
• Step 5: Seal floor if needed with an odor barrier.
• Step 6: Treat back of carpet with enzyme treatment.
• Step 7: Install new tack strip.
• Step 8: Install new pad.
• Step 9: Re-install carpet.
• Step 10: Clean carpet.
• Step 11: Topically apply enzyme."

Step one: Explain to the customer the extensive work necessary to do the job the right way, the time involved, and the small fortune it will cost.

Step Two: Try to keep a straight face during their blank stare, and then offer a second, considerably cheaper option, making sure to address it's limitations.

Step Three: Wait for their response.

Step Four: Schedule the cleaning only.

 

[Spurlington]

I let em know its just a dilution process .. I'm not interested in pulling and tacking carpet down. I recently used a water claw on 2 spots and it left impressions of the claw I couldn't fully remove. I scrubbed and brushed and I could still see a faint impression. Anybody know why?

 

[Spurlington]

Step one: Explain to the customer the extensive work necessary to do the job the right way, the time involved, and the small fortune it will cost.

Step Two: Try to keep a straight face during their blank stare, and then offer a second, considerably cheaper option, making sure to address it's limitations.

Step Three: Wait for their response.

Step Four: Schedule the cleaning only.

Hahaha !! Funny !!

 

[Mikey P]

any of you had the pleasure of pit washing a rug that looked like Surdi's wtw?


It would take an hour or more for the water to run clear.

 

[Able 1]

I let em know its just a dilution process .. I'm not interested in pulling and tacking carpet down. I recently used a water claw on 2 spots and it left impressions of the claw I couldn't fully remove. I scrubbed and brushed and I could still see a faint impression. Anybody know why?

Did you use a open quick connect to flush around your claw?