What kind of job are these guys doing?

WillS

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Lately there has been a ton of cleaning companies in our area advertising via Facebook $15 or $20 a room for "basic" cleaning that includes detergent cleaning (how it's being advertised). Their reviews all seem positive and seem legitimate. (25 to 30 reviews in the last month or 2). What kind of cleaning can someone actual provide at that price? I see comments such as how much is the deep cleaning then it's $50 a room, but these people buying $15 a room.. What could they be getting to be satisfied with a $15 a room cleaning? Can anyone actually clean decently at that price?
 

SamIam

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Some guy buy a truckmount load up the detergent and steam away. Some use a hydroforce spray some juice then rinse away.

Mostly it's a one or two step process that's done as fast as possible.

One thing I noticed about my 2 competitors with a lot of 5 star reviews on Facebook was all 5 stars.

There's the option with Facebook to delete posts and or block users. So technically a Facebook page should be spotless.
 

Desk Jockey

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VLM?
Spray and bonnet...it looks pretty good too. Its not deep cleaning but it does remove soil and does not re attract soil.

A method that is best used on CGD but can be used on piled carpet too.
 

Cleanworks

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You can't trust reviews. Everyone today is hiring people or at least encouraging people to leave reviews. There are companies who you can hire just to generate reviews. That is the biggest problem with Yelp and others. Your ads are review driven and it is all fake.
 
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Desk Jockey

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Great.

On Amazon if it has enough 4-5 star reviews I'll buy it. If it has less than 4-stars, I pass. No matter how tempted I am to purchase.
 

WillS

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In all the ads it mentions they are truck mounted. The reviews look legitimate as they are people in our area w long Facebook history, pics, etc. Maybe they are people who never clean their carpet so anything looks good. They are getting huge engagements on the posts advertising the low price.
 

Bob Pruitt

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I read the negative reviews first on Amazon. If Facebook lets you remove the negative reviews, that would make the good reviews - meaningless.
 

Cleanworks

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I can do a great job on most carpets just with prespray and extraction detergent rinse with my truck mount. Most people don't know the difference a vacuum and scrubber make. They look at the dirty carpet and even a mediocre cleaner can show them a good difference. What adds to a good job is how soon the carpets dry and how long does it take to resoil.
 
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hogjowl

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I'd offer prespray and rinse extract if my glided wand would pick up debris.

A visually appealing end result for an affordable price would sell like hot cakes.

And it does, except for the fact that everybody offering it hasn't found the proper balance between price, drying times and convict employees.
 

Desk Jockey

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One of the bottom cleaners won Best of Topeka. Why? They are cheap. Hell if I lived in an apartment or rental I'd call them.

We hear all their complaints about their services. Not that I care, thats not our market. We are not price merchandisers.

Its a roll of the dice at the low end. The only thing I'm constantly suprised by is that people expect to get something for nothing. :biggrin:
 

hogjowl

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I did a three BR job prior to Christmas. Small little 1200 s.f. house. 350 sf total in the three BRs. The rooms were empty and there was no stains or odor. Peaches and Bling or Stanley would have priced it at around $70. (Of course, up selling once there.) My price was $120. Lady told me my reviews won her over. She vacuumed prior to me coming probably because the hacks she price shopped told her to, and she got my instructions mixed up with theirs. In her 200 sf MBR, I got one Shark dust cup full of dusty soil. In the other two I got another dust cup combined. Now imagine what the drying time would have been in those rooms if I'd cleaned them without vacuuming and the wicking issues that would have occurred!

Things like this keep me doing things correctly.
 

Cleanworks

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I did a three BR job prior to Christmas. Small little 1200 s.f. house. 350 sf total in the three BRs. The rooms were empty and there was no stains or odor. Peaches and Bling or Stanley would have priced it at around $70. (Of course, up selling once there.) My price was $120. Lady told me my reviews won her over. She vacuumed prior to me coming probably because the hacks she price shopped told her to, and she got my instructions mixed up with theirs. In her 200 sf MBR, I got one Shark dust cup full of dusty soil. In the other two I got another dust cup combined. Now imagine what the drying time would have been in those rooms if I'd cleaned them without vacuuming and the wicking issues that would have occurred!

Things like this keep me doing things correctly.
One of the biggest scams is the guys coming in at $70 then upselling the quality of the job. We used to have a company here that would charge extra for prespraying, another charge for using a 175, then they would upsell protector and deodorizer. They would quickly raise the price of that $70 job to $250-$300.00. This is something you have to explain to customers when they say Joe Blow down the street only charges whatever.
 

Old Coastie

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I did a three BR job prior to Christmas. Small little 1200 s.f. house. 350 sf total in the three BRs. The rooms were empty and there was no stains or odor. Peaches and Bling or Stanley would have priced it at around $70. (Of course, up selling once there.) My price was $120. Lady told me my reviews won her over. She vacuumed prior to me coming probably because the hacks she price shopped told her to, and she got my instructions mixed up with theirs. In her 200 sf MBR, I got one Shark dust cup full of dusty soil. In the other two I got another dust cup combined. Now imagine what the drying time would have been in those rooms if I'd cleaned them without vacuuming and the wicking issues that would have occurred!

Things like this keep me doing things correctly.

Then there is that pesky 1 Corinthians 10:31 thingy.
 

SamIam

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You can't trust reviews. Everyone today is hiring people or at least encouraging people to leave reviews. There are companies who you can hire just to generate reviews. That is the biggest problem with Yelp and others. Your ads are review driven and it is all fake.
I have a ton of customer reviews
 
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cobra

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Its funny this post came up now. About a year ago we opened up a new market/location. We have done well with rentals/real estate but not residential. we have a TON of cheapo wet-n-jets in the area. we land 1 out of 3 on the phones. the other 2 hear prices and say omg that's too high and hang up?! ok I know they weren't worth having and all that, but you cant pay bills with high standards. So, whats the answer. Do you get down in the gutter with them and at least get a piece of the pie. DO you hold out and know that SOME DAY you will get the quality customers??? Not gonna lie I struggle with this every day. WE have $99 minimum, we get calls everday for 1 room. We tell them $99 and they hang up!? What can you do?????
 
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Desk Jockey

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That's a tough one. You have to pay bills no matter what.

If you can make a profit doing so at the low end then who cares.

The real issue is that most can't and don't even realize it until they work themselves out of business.

So do your numbers, if you can you can. However if it costs you to go out and do that job but the plan is to make it up on volume, you're ooked!
 

Jimmy L

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Well I would do a wet n' jet on those ONE time ghetto people and when you get to a nicer client do a better job at a better price. Upsell the nicer ones you want to keep with a better service. But make sure you do all of the bells and whistles. Look the part with better uniforms and a higher class professional attitude.

I look up the address on google so I know what type of neighborhood to expect. Lower class I wear jeans and a polo shirt.
 
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Desk Jockey

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I can't do a "wet and jet" with a glided wand.

And I ain't cleaning without a glide!
You've moved past that stage. SHUT the ook up!!!!! :biggrin:

Its a natural stage of progression for most cleaners. The caution is to not get stuck there. Many cleaners die (their business) there. Never moving upwards to clean homes that are less soiled for more money.
 

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