Bathroom reading material..

Cleanworks

Moderator
Joined
Oct 22, 2012
Messages
26,930
Location
New Westminster,BC
Name
Ron Marriott
I agree with Richard. I take off my shoes to do an estimate. I do not wear booties when cleaning, real pain in the ass and a safety issue especially going up or down stairs. I wear them if I have to exit the home and re-enter. I wonder how many booty wearing guys wear them on commercial jobs?
 

Mark Saiger

Mr Happy!
Joined
Dec 26, 2006
Messages
11,197
Location
Grand Rapids, MN
Name
Mark Saiger
I wear my booties on my head as a shower cap. Try it.

The tin foil wasn't working for me anymore....this is reusable also....

2018-03-18 14.52.40.jpg
 

DAT

Member
Joined
Apr 3, 2017
Messages
6,485
Location
Nevada
Name
Bill Cheryl
I dont wear booties during cleaning. But I will before during walkthrough and after.
 

Joe Appleby

Supportive Member
Joined
Feb 8, 2007
Messages
606
Location
Danville, CA
Name
Joe Appleby
I just wanted to add, he’s doing 20k A WEEK IN RUGS.....

I think there was a communication error. We average about 10k a week in my area rug cleaning division.

Sincerely,
The board idiot

PS hog guy from Alabama is welcomed to edit any of my bathroom paperwork as long as he understands we flush in Kalifonia.
 
Joined
Jun 20, 2016
Messages
6,242
Location
Bc
Name
Jeff T
I think there was a communication error. We average about 10k a week in my area rug cleaning division.

Sincerely,
The board idiot

PS hog guy from Alabama is welcomed to edit any of my bathroom paperwork as long as he understands we flush in Kalifonia.
I guess I made an error in converting from American to Canadian dollars.... wont happen next time Joe.... thank you very much for your hospitality, and kind nature. It was a privilege to learn from your operation, and Jim Pemberton... you and your guys made us all feel ‘at home’...
Jeff @ SCC
 

Nomad74

Boy Sprout
Joined
Feb 4, 2016
Messages
23,468
Location
Redding
His employees seem happy, loyal, and very enthusiastic to work and learn. Joe himself is upbeat and super willing to share information with others. Just an all around good guy. You can see it reflected in his bathroom reading materials and in his employees.
 

Nomad74

Boy Sprout
Joined
Feb 4, 2016
Messages
23,468
Location
Redding
Mikey's Employees seemed tired, broke, and scared to death of him. One guy hid in his car on every break.

:)

Just kidding Mike. lol. You guys are cut from the same cloth. :)
 

Joe Appleby

Supportive Member
Joined
Feb 8, 2007
Messages
606
Location
Danville, CA
Name
Joe Appleby
The sign, Four Rules For Bathroom Usage in a Customer's Home was plagiarized from Tuburen.

Yes, I agree. I'm a wonderful person and I'm extremely lucky to have a wonderful staff. However, we too have your same challenges and issues. Believe me, no company in this industry is without them.

Now my Pemberton Plug:
I've been to many classes where the instructor gives you 1/3 meat and 2/3s fat. They repeat themselves or explain the same thing 6 different ways. The 2 day class could have been a 1 day class, somehow justifying what is being charged. Student war stories are encouraged which is not what I'm paying for. Paperwork is handed out and is read aloud like we're in 1st grade. We've all been to those classes.

Jim's class could have easily lasted longer, yet there was no fluff. It was not an unnecessary chemistry lesson, but real hands on experience. Ever pull black sharpy off a natural fabric? We did!

I give Jim 5 stars.
 
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Brian H

Member
Joined
Dec 14, 2006
Messages
3,568
Location
Detroit Michigan area
Name
Brian H
All the talk about 20 year plus seniority employees got me wondering about how many we have. I knew it was a lot, but even I was surprised. :eekk:

We have we have 37 employees with 20 years or more seniority between our retail and cleaning divisions, with 27 of them in our cleaning division. And we have another 18 with between 15 to 19 years seniority. Bunch of old people here!!! :confusedd:
 

Jim Pemberton

MB Exclusive.
Joined
Oct 7, 2006
Messages
12,021
Name
Jim Pemberton
I gave a lot of thought to this conversation.

However anyone feels about specific rules of attire/conduct or even the wording involved, I have found this:

Companies who have a "culture" of teamwork, positive first impressions, and positive internal communication are more easily managed, have employees who stay longer, and have less internal strife. Its not so much the "letter of rules" as it is the atmosphere of mutual respect for each other, and for the customer, that makes them effective.

This is so very much better than the internal memo from a large company I had kept here for awhile that said, in part that "asking customers out on dates, or their children was no longer permissible" and that "have sexual relations with customers on the job would now be grounds for immediate dismissal"

If you have to spell that out, there is an extraordinary bad company culture present, to say the least.
 

Nomad74

Boy Sprout
Joined
Feb 4, 2016
Messages
23,468
Location
Redding
I gave a lot of thought to this conversation.

However anyone feels about specific rules of attire/conduct or even the wording involved, I have found this:

Companies who have a "culture" of teamwork, positive first impressions, and positive internal communication are more easily managed, have employees who stay longer, and have less internal strife. Its not so much the "letter of rules" as it is the atmosphere of mutual respect for each other, and for the customer, that makes them effective.

This is so very much better than the internal memo from a large company I had kept here for awhile that said, in part that "asking customers out on dates, or their children was no longer permissible" and that "have sexual relations with customers on the job would now be grounds for immediate dismissal"

If you have to spell that out, there is an extraordinary bad company culture present, to say the least.
So no dates for me then :(
 

Cleanworks

Moderator
Joined
Oct 22, 2012
Messages
26,930
Location
New Westminster,BC
Name
Ron Marriott
I gave a lot of thought to this conversation.

However anyone feels about specific rules of attire/conduct or even the wording involved, I have found this:

Companies who have a "culture" of teamwork, positive first impressions, and positive internal communication are more easily managed, have employees who stay longer, and have less internal strife. Its not so much the "letter of rules" as it is the atmosphere of mutual respect for each other, and for the customer, that makes them effective.

This is so very much better than the internal memo from a large company I had kept here for awhile that said, in part that "asking customers out on dates, or their children was no longer permissible" and that "have sexual relations with customers on the job would now be grounds for immediate dismissal"

If you have to spell that out, there is an extraordinary bad company culture present, to say the least.
sounds like a fun place to work.
 

Jim Pemberton

MB Exclusive.
Joined
Oct 7, 2006
Messages
12,021
Name
Jim Pemberton
sounds like a fun place to work.

A former manager of theirs recently got into the business, so I asked him about some of the events that caused that memo to be published.

One reason was a guy who had been "spreading the love" after the cleaning service was rendered and couldn't get the evidence on him, even though his helper complained all the time that he had to wait in the truck during the "customer relations experience".

So one day the boss and general manager call him in and tell him that "Mrs X" contacted them to let them know she tested HIV positive.

The guy freaked out, and of course gave details about the event during his panic.

They told him that they had good news and bad news for him:

Good News: They lied about the call.

Bad News: He was fired on the spot.

You can't make up stories about this industry that are half as funny as the truth.
 

Brian H

Member
Joined
Dec 14, 2006
Messages
3,568
Location
Detroit Michigan area
Name
Brian H
who here has heard my ULTIMATE bathroom debacle story?

I haven't heard your story but I have one from one of our crews...

The cleaning assistant decided he didn't need to ask the homeowner if he could use their bathroom. He was seated, taking care of business when he heard Mrs. Homeowner say "Hey, why is this bathroom door closed?" He realizes his mistake in not asking and also in not locking the door when he went in. As he rises to lock the bathroom door the Mrs. opens the door and catches him with his standing there with his pants around his ankles. She sure got an eye full that day!

He never made that mistake again!
 

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