Your estimate is 30% higher..

Desk Jockey

Member
Joined
Oct 9, 2006
Messages
64,833
Location
A planet far far away
Name
Rico Suave
I'd just let them know you'd be glad to work for them but unfortunately your quote is solid. Reiterate your qualifications and reference your "Best of" award.

Thank them for considering you and let them decide if price means more to them.
 
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bob vawter

Grassy Knoller
Joined
Sep 15, 2007
Messages
43,689
Location
La La Land
Name
bob vawter
i HAVE spun around and walked out the door
only to have them chase me down the walk
saying that they would pay my price.......

truck door slams and i'm down the road......
 
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TomKing

Supportive Member
Joined
Sep 18, 2012
Messages
1,125
Location
Indianapolis
Name
Tom
" so would you please make the adjustments on your estimate to reflect the quotes we got from other companies, we really want to use you.."

"Also, we like that you can do it all in one day, the others needed two"



Ok, now I've heard everything...
Ok I might be able to beat that. We had a lady call for a cleaning. Told us some other company quoted less. Told her we couldn’t match it. Explained why. She went with the other company. They did a poor job. She called and asked us to come do it for the difference in the cost. She stated I can not spend any more than what you originally quoted.
 

FredC

Village Idiot
Joined
Jul 13, 2011
Messages
26,229
I’d just paste it in a reply email. Maybe if he reads what he wrote something will click
 
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Hoody

Supportive Member
Joined
Oct 24, 2007
Messages
6,347
Location
Bowling Green, Ohio
Name
Steven Hoodlebrink
"If you can't afford to do it right, how are you going to afford doing it over?"

Now that I'm done being pissy and bought more coffee - all is right in Hoodledink World again. A lot of truth to that, Lee. When I was cleaning I would provide quotes and they'd ask us to beat it and we just put our foot down and held firm. Sometimes it depended on our cash flow at the time. We also explained that if we have to come in and fix someone else's work it requires more time and materials and it will be more expensive than our original quote. I believe there is a fine line between charging more to prove a point and charging more to ensure your profit stays where it needs to be.

I deal with the same thing in my internet marketing realm of things. People use competitors or people from outside the U.S. all the time. Sometimes it goes well, sometimes not so much. I've been steadily increasing pricing each year so sometimes when old prospects come back they fall into that too. I've also been honoring prices from 5-6 years ago that clients have been locked in at.
 

Mikey P

Administrator
Joined
Oct 6, 2006
Messages
112,308
Location
The High Chapperal
I'm gonna have to hire someone soon to just hold my ego inflated head up...

Screenshot_20180615-095424_Messages.jpg
 
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Bob Pruitt

Member
Joined
May 22, 2016
Messages
2,677
Location
earth
Name
Robert Pruitt
I couldn't get him in next week so now he has to go elsewhere...
50/50 he calls and wants on the schedule when you have room.
He just seems like someone that can't believe a Carpet Cleaner is on his level.
Get this with Lawyers and Doctors but not Dentists.
 
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sassyotto

Member
Joined
Jun 7, 2013
Messages
1,096
Location
Wisconsin
Name
Paul
just had a customer last week. Actually was a tenant for a high end duplex where the owner only has me clean the carpet. Even on the phone he said my price was high. When I got there he asked why I was better than Stanley Steemer. After awhile I learned that he frequently moved and always had Stanley do his carpet. I didn't have 45 minutes to explain all the reasons why I was different and don't even remember what I said as it caught me offguard. after I was finished he told me that if he was staying in town, I would definitely be his cleaner of choice.

This happens all the time with new customers. Sometimes you just gotta show people.
 
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Cleanworks

Moderator
Joined
Oct 22, 2012
Messages
26,927
Location
New Westminster,BC
Name
Ron Marriott
Most of the time, people who use the large franchises end up paying more in the long run, after the sales tech gets through with them.
 

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