Any questions on cleaning, maintaining or restoring natural stone?

Rob Fairfield

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Rob Fairfield
Hi all,

My name is Rob Fairfield and I work for Hard Rock Tool in Anaheim CA as their natural stone specialist. For the last thirteen years I have worked with carpet and window cleaners as well as other in the cleaning professionals. I have helped them introduce natural stone services to the existing customer base. From the very simple to full restoration services. I wanted to be part of this forum to help those who might have questions or interest in adding natural stone to their business.

I look forward to hearing from you.
 

Mikey P

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Nice to have you here..

What would you say is the biggest misconception or fear carpet cleaners have or tell themselves when considering branching off into stone cleaning as well as polishing/honing.

Have you ever seen a carpet cleaner cause damage to a stone surface that could not be fixed?

Tell us about penetrative sealers, which ones last the longest, easiest to work with and don't cause second and third head growths.

What all does your company sell?


again, welcome and thanks for offering to help out here.
 

BLewis

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Billy Lewis
Welcome Rob, you will be a huge help to this board. Although I clean a fair amount of natural stone and seal some, I have always turned down marble polishing and I know there is money in doing it. I have probably a dozen regular clients I could do right now if I wasn't "scared". One day when I can get some hands on experience and learn more about what equipment I really need I would like to add on this survice.
 

Rob Fairfield

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Rob Fairfield
Thank you Mike,

All the carpet cleaners I worked with and taught have stayed away from natural stone because of its perceived value. They are afraid of the replacement value. The fact is there is nothing they can do that can't be fixed. Any mistake that is made can be reversed. If this weren't true there would be no stone restoration industry. Cleaning and expensive fabric or oriental rug for the first is time presents much higher risk and takes a lot more guts than doing stone.

I teach at least two seminars and have another three or four demo days every month. Three quarters of those who attend are from the carpet cleaning industry. All the seminars and demo's are free and focus on how generate more revenue by learning new services to up sale, becoming more efficient, eliminating unneeded chemical and making the chemicals they do inventory go farther.

IICRC members are able to receive one full continuing education credit when they attend my seminar. There is a small fee for this.

Hard Rock Tool sales tooling, chemicals and supplies to the natural stone industry and is the sister company to Stone Pro. Stone Pro manufactures a full line of cleaners, sealers and problem solvers for natural stone and tile and grout.

All penetrating/impregnating sealers are not created equal. Most sealers use silicon or a form there of as the sealant property. These sealers are great water repellants but do nothing for oil spills. There are a couple of exceptions but they are not water soluble and the solvent used is not V.O.C. complaint and can't be used in California, thirteen other states and hundreds of other counties across the country.

The sealers that protect against both water and oil borne spills use fluor-polymere technology. Much like the fluor-polymeres used in the carpet industry that help carpet stain resistant. Fluor-polymeres sealers also last longer and are more durable.

Stone Pro, Stone Tech/Dupont and just a few others use fluor-polymere technology. Stone Pro is the only manufacturer of V.O.C. compliant solvent based sealers in the country. Their solvent is well under 100 g/l and is available in gallons, five gallons and fifty-five gallon sizes. The solvent is non-flammable and bio-degradable.

Thank you again Mike for the welcome and I look forward to getting to know the members.
 

Rob Fairfield

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Orange County, CA.
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Rob Fairfield
Thank you Billy,

There is no reason to be afraid of the stone. You can do nothing to it that can't be fixed. It's a rock! let me know if there is anything I can do to help eliminate at least some of that fear. Thank you again for the welcome
 

davegillfishing

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st augustine fla
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dave gill
Thanks for offering to help!!
I have 400 sqft of travertine that is really dirty and has not been cleaned in 5 years.

I run butler equipment and use a turbo tile tool

Describe your best way of cleaning it

Thanks!!
Dave
 

Lance Golden

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Oct 24, 2007
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Surprise, Az
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Lance Golden
Mike,
I would like to mention, Myself and Kemp Waterfall, have taken a few of Rob's classes.
And have done a number of job's with StonePro products.
Their products manage to make us look good.
 
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Lance Golden

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Oct 24, 2007
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Surprise, Az
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Lance Golden
Powders, Diamonds, cleaning, sealing.
I quickly took Rob's advice that it is a 2 person job. I don't have employees. (I like it that way)
So I sub, Friends (competitor's) that I trust. View attachment 1284View attachment 1286View attachment 1285

The GentleMan in that Pic, is Lou Waterfall, Kemp's Dad. He came out to Phoenix to check out this "Stone work" He took home a lot less fear of natural stone.
 
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Rob Fairfield

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Rob Fairfield
Hi Dave,

You have a few options depending on your desired outcome.

First, because of the equipment and tools you have cleaning will be simple, fast and with very little ton no elbow grease. Pretreat the travertine with a good high alkaline natural stone cleaner. Stone Pro's Deep Clean Gel for example. Let it dwell for 5 to 7 minutes then let your spinner do the rest. Your water temp should be 200 degrees. Start at 200 to 300 PSI and work up from there. Travertine varies in density and the amount of unseen voids.

Secondly, if you want to clean and give the travertine a satin or patina finish you can use twister pads from HTC. This process uses very little water and no chemical. It involves one to three steps depending on the level of reflectivity you want. A 175 rpm / 1.5 h.p. swing machine is needed for this process.

Thirdly, you can use melamine pads. A swing machine or a scrubber is used with these pads. The pads need very little water and no chemical. Melamine pads are basically giant magic eraser's for floor machines.
 

davegillfishing

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st augustine fla
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dave gill
Thanks!!

She just wants it cleaned and sealed.

What do you think about using cobbs power ax as a prespray? Or do I truly need to get a stone cleaner. We don't do much natural stone

Thanks again
Dave
 
K

KP

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Can you explain the different grades of travertine and why the ones with a ton of filler will not polish(filler).Maybe what to look for in the cheaper grade?(greys,tans ect.)Thanks
 
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Rob Fairfield

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Orange County, CA.
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Rob Fairfield
Hey Mike,

I will be in Las Vegas next week for Stone Expo. I would love to do some demo's if we can work it out. Give me a call or send me an email and lets see what we can set up.

Thanks
 

Rob Fairfield

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Location
Orange County, CA.
Name
Rob Fairfield
Hi Kevin,

The amount of fill determines the quality and cost of travertine. In the picture the travertine on the right is more fill then stone and the travertine on the left has very little fill. The cost difference between the two is about $4.00 per square foot. The color of the travertine plays a roll in the density or hardness of the travertine but not so much in the quality.
As far as the fill polishing, it all depends on what is used to fill the voids. In the picture the travertine on the left is polished and so is the fill. If a polyester resin is used to fill it will polish up just like the stone. If a powder or non-sanded grout is used as the filler they will not polish.

View attachment 1297
 

Mikey P

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The High Chapperal
A peroxide base cleaner like Powermax will dull polished calcium base stone.If it's honed go for it, otherwise use an alkaline cleaner with no 02 in it
 

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