Berber problems

Discussion in 'the CleAn Room' started by realclean, Jun 29, 2018.

  1. realclean
    realclean

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    I clean an berber carpet yesterday and customer just called to say that the carpet now has a orange color to it.

    Now I have not seen it yet and not sure if its all the carpet or just in some areas.

    What would cause this and how should I try to fix it.

    I only preprayed with powermax and rinsed.
  2. Cleanworks
    Cleanworks

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    Could be cellulosic browning from being left too wet or too alkaline. Treat with a liquid browning product and maybe lightly lightly rinse it. Sometimes a quick once over with a buffer and o2 encapsulated works wonders.
  3. Jimmy L
    Jimmy L

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    Acid rinse it.

    Do you use a portable?
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  4. Nomad74
    Nomad74

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    Yup, acid rinse that puppy. This is exactly why I use an acid rinse. It doesn't happen often, but when it does, it's embarrassing.
  5. scottw
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    Olefin or wool or something else?

    Provide additional information and photos when available.
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  6. rider0992
    rider0992

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    Acid it, run a bonnet if needed.
  7. sOOper hero
    sOOper hero

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    be willing to bet it's rare to see wool berber in Crawdadville Louisiana


    as Scott said, Jess..need more info
    is it sculptured berber or level loop?
    IS IT WOOL??
    was it heavily soiled?
    does your wand technique suck?
    (berbers give lots of cleaners problems and it's almost always due to poor wand technique)

    ..L.T.A.
  8. rider0992
    rider0992

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    You’re cruel!
  9. sOOper hero
    sOOper hero

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    nah
    just brutally honest ….:winky:


    ..L.T.A.
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  10. Matt Wood
    Matt Wood

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    I'll never understand that. I think berber is one of the easiest types to clean carpet. Just push the wand down a little harder to get a better connection. Boom! YOu're done
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  11. sOOper hero
    sOOper hero

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    agree
    never had a problem with berbers

    stiff sculpted berbers required more effort due to poor wand lip seal, but level loop berbers are down right easy

    the probs Jamokes have with berbers (and many low loop pile like CGD) is due most to their "sawing away" wand style .
    They "N" saw back and forth on an area of a sq yard or more with keyed wand...(like some idiot taught them)
    ......some even go all the way across a room like that.:headscratch:

    They're leaving puddles at the end of every back stroke
    IF they do give it dry strokes, by the time they get back to where they started, solution has soaked to backing ..and wicking is the result

    berbers and low loop piles are easy .
    they're just not very forgiving to poor technique like cut pile generally is

    ..L.T.A.
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  12. sOOper hero
    sOOper hero

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    PEEE-ESSS

    Jesse, my Magic 8 Ball suggests a light misting of pret'near any bonnet cleaning juice or encRapoo with damp bonnet on a rotary will fix it just fine

    ..L.T.A.
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  13. Derrick T.
    Derrick T.

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    Yup did one just Thursday. Berber carpet look like crap after HWE done by competitor.. I fixed it with just awesome encap boosted with h202 with my 175 and MF. Looks beautiful. And bright.
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  14. Lee Stockwell
    Lee Stockwell

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    When I see "Berber Problems", I think hack.
  15. rider0992
    rider0992

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    Now see, yous said AlL that in 2 posts and were cruel at the same time, then tell him to use a bonnet. Took me less time to tell him.:headscratch:
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  16. sOOper hero
    sOOper hero

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    I won't go that far, Lee .
    a "hack" to me, is a loser that doesn't GAS if their work is subpar

    I like to think (and do) most "want" to be good.
    They're just unable to figure things out themselves and have to be spoon fed
    Or buy juices designed/intended to help yawks not be yawks






    yea, but you're not a bored, big mouth azzhole …..like me :angry:

    "cruel" would be punching them in the stomach and delight at watching them gasp for air .
    Not punching them to get their attention first ...soze u can help 'em after they catch their breath

    U no?














    upload_2018-6-30_17-45-48.jpeg



    ..L.T.A.
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  17. steve_64
    steve_64

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    Only time I had trouble with Berber was with my bane and in basements. To wet to long.
  18. Papa John
    Papa John

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    I'm very sure the carpet is wool and Powermax is too high of a ph. for cleaning wool.
    Newbies think using the most powerful cleaner is the best-- but using the correct cleaner is wiser.
    Acid rinse and check every component used in the extraction portion of the process-- even the tech's wand technique.
    After you think you have extracted the water, confirm everything is working properly by touching the carpet with your hand to feel if the carpet is dry enough.
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  19. Cleanworks
    Cleanworks

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    Also if you feel you're not getting a good seal due to the texture, slow down and do a few more dry strokes. Not going to kill you.
  20. Blue-Collar Hero
    Blue-Collar Hero

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    Remember Cole's company charged more for Berber. I think they dry cleaned it.

    Is he still in the restoration business or did he clean up on hurricane work and retire?

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