I learned something new (to me) today and learned it from a customer who sells carpet at Home Depot. I was wondering if anyone else was aware of it.
Home Depot (Crib De Poor) sells carpet. Home Depot also owns Chem Dry. And they use it as a sales tool.
When someone buys new carpet at Home Depot they are told that the mills are impossible to deal with. They tell a customer that unless you have your carpet cleaned and scotchgard treated every year the warranty is dead.
But here comes Home Depot to the rescue. To avoid the warranty hassle, Home Depot offers a maintenance warranty that is even better they think. Yes Home Depot will send the nationally known Chem Dry out to clean the carpet every 6 months for 2 years and take care of any stain problems you have (not sure of what ANY means). Bet they use the dry chemical method for cleaning.
Anyway, instant pay for 2 year 'warranty' is not a bad idea for Home Depot and a cleaning contract (which of course ChemDry will call to offer an extension on the warranty) is great for revenue flow. I heard it also cut down on their returns of new carpet.
Here is a thought. Anyone offering a similar plan to their local carpet retailers? Let the retailer sell the extended warranty and take 20% for themselves, give you the other 80% plus the scheduled cleaning dates?
You should make up a certificate I guess?
Thoughts and feedback please.
Home Depot (Crib De Poor) sells carpet. Home Depot also owns Chem Dry. And they use it as a sales tool.
When someone buys new carpet at Home Depot they are told that the mills are impossible to deal with. They tell a customer that unless you have your carpet cleaned and scotchgard treated every year the warranty is dead.
But here comes Home Depot to the rescue. To avoid the warranty hassle, Home Depot offers a maintenance warranty that is even better they think. Yes Home Depot will send the nationally known Chem Dry out to clean the carpet every 6 months for 2 years and take care of any stain problems you have (not sure of what ANY means). Bet they use the dry chemical method for cleaning.
Anyway, instant pay for 2 year 'warranty' is not a bad idea for Home Depot and a cleaning contract (which of course ChemDry will call to offer an extension on the warranty) is great for revenue flow. I heard it also cut down on their returns of new carpet.
Here is a thought. Anyone offering a similar plan to their local carpet retailers? Let the retailer sell the extended warranty and take 20% for themselves, give you the other 80% plus the scheduled cleaning dates?
You should make up a certificate I guess?
Thoughts and feedback please.