Customer Lobby, anyone?
- Thread starter Mikey P
- Start date
Desk Jockey
Member
Looks like Hydramaster CDS.
Mikey P
Administrator
yep, they dumped the ATs
but I meant the customer tracking,review program..
but I meant the customer tracking,review program..
Desk Jockey
Member
What he said sounds good. How much a month?
Mikey P
Administrator
they approached me today to get involved here
stay tuned.
stay tuned.
Desk Jockey
Member
Definitely worth looking into!
Louis
Supportive Member
It was $100 month last time they approached me.
clean image
Member
What's there mobile interaction?
I see SM mobile interaction with iPads not going to be done till 2017, it even then
I see SM mobile interaction with iPads not going to be done till 2017, it even then
Louis
Supportive Member
So customer lobby just contacted me and I did a computer tour with them. Now they do cards and make it easier for you to get reviews from your customer. It works with service monster and automatically sends out cards every 2 weeks. The program analyzes if you should market to that customer. Lots of cool features. I wish SM offered all of this. I feel like I'm cheating on SM because it's their card system that increased my business.
TomKing
Supportive Member
I have been looking at it also. We used it back when it was just a review site. The automated drip campaigns are very attractive. The CC processing will no doubt be a big rip off on rates. This is how all of the systems are going to get rich over charging for CC. My wife has us hooked up with a better direct system that saved us $3000 in processing fees two years ago when we transitioned to the new company.
Shane Deubell
Supportive Member
- Joined
- Jun 30, 2011
- Messages
- 4,052
The automation does look pretty cool and predicting when to send someone a mailer.
Not sure I like it though, algorithms dont have context. It would be better then nothing for sure but you cant subcontract out thinking to someone else.
An example is all the email drip campaigns now, I see a huge difference when becoming more involved versus just sending out automated messages, newsletters, etc.
Automation is great to a point, IMO.
Not sure I like it though, algorithms dont have context. It would be better then nothing for sure but you cant subcontract out thinking to someone else.
An example is all the email drip campaigns now, I see a huge difference when becoming more involved versus just sending out automated messages, newsletters, etc.
Automation is great to a point, IMO.
