DID BUTLER STEP UP YET

Mark Saiger · Feb 14, 2018

Been a lot of action... And stress today. (my wife hates carpet cleaning today!)

We hope positive too

Butler going over top to try and help.

Here is current info

UPDATE WED FEB 14

Our local GM is working on the situation. The Owner has been keeping in contact with us and we appreciate this. They have discovered some problems around the starter and we are hopeful. We appreciate their due diligence to trying to solve this problem.

On another note... We are swamped (thankful) but situation we have dreaded... 2015... The heater quit working and can't get that van fixed with too much work.

And under warranty... We will talk about that another time... :oldrolleyes:

It's going to Brother in Law Gus if guys can't figure out in the morning.

New starter installed but not sure if the cause and not sure if something else caused this damage.

GeeeAus · Feb 14, 2018

hogjowl said:
Send it back to Butler and have THEM deal with whoever THEY bought it from.

This really is the solution @Mark Saiger . Once Butler has it you’ll be surprised how quickly those GM execs become available.

They buy these vans. GM will want to appease them.

Nomad74 · Feb 14, 2018

Holy cow. Three transmissions later and they replace a starter. Man what a ride.

hogjowl · Feb 14, 2018

Jim Martin would’ve had that fixed in an hour!

steve_64 · Feb 14, 2018

Saiger" data-source="post: 4560289" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch">
Mark Saiger said:

Been a lot of action... And stress today. (my wife hates carpet cleaning today!)

We hope positive too

Butler going over top to try and help.

Here is current info

UPDATE WED FEB 14

Our local GM is working on the situation. The Owner has been keeping in contact with us and we appreciate this. They have discovered some problems around the starter and we are hopeful. We appreciate their due diligence to trying to solve this problem.

On another note... We are swamped (thankful) but situation we have dreaded... 2015... The heater quit working and can't get that van fixed with too much work.

And under warranty... We will talk about that another time...

It's going to Brother in Law Gus if guys can't figure out in the morning.

New starter installed but not sure if the cause and not sure if something else caused this damage.

Click to expand...

A dollar shim caused all this.

Nomad74 · Feb 14, 2018

hogjowl said:
Jim Martin would’ve had that fixed in an hour!

Insert screwdriver joke here

hogjowl · Feb 14, 2018

Nomad74 said:
Insert screwdriver joke here

Shut up Newman!

bob vawter · Feb 14, 2018

steve_64 said:
A dollar shim caused all this.

Well I DID call stuck bendex at the get-go...
SteveO could be correct on the shim call...

steve_64 · Feb 14, 2018

bob vawter said:
Well I DID call stuck bendex at the get-go...
SteveO could be correct on the shim call...

The very first video I called it but a new starter will do the same thing. Put a .020 or twenty thousands shim in the old one and it will stop. It's a Chevy thing.

Mikey P · Feb 14, 2018

Saiger" data-source="post: 4560289" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch">
Mark Saiger said:

On another note... We are swamped (thankful) but situation we have dreaded... 2015... The heater quit working and can't get that van fixed with too much work.

Click to expand...

OK, no more need to guess.

You were Renny Burr in a past life time.

steve_64 · Feb 14, 2018

hogjowl said:
Jim Martin would’ve had that fixed in an hour!

Maybe 15 minutes for me. Just remembered I may have posted about this 2 years ago on my 2002. Mechanic wanted $300 or something. Had it out and in in minutes.

steve_64 · Feb 14, 2018

Saiger" data-source="post: 4560289" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch">
Mark Saiger said:

Been a lot of action... And stress today. (my wife hates carpet cleaning today!)

We hope positive too

Butler going over top to try and help.

Here is current info

UPDATE WED FEB 14

Our local GM is working on the situation. The Owner has been keeping in contact with us and we appreciate this. They have discovered some problems around the starter and we are hopeful. We appreciate their due diligence to trying to solve this problem.

On another note... We are swamped (thankful) but situation we have dreaded... 2015... The heater quit working and can't get that van fixed with too much work.

And under warranty... We will talk about that another time...

It's going to Brother in Law Gus if guys can't figure out in the morning.

New starter installed but not sure if the cause and not sure if something else caused this damage.

Click to expand...

Add coolant for heat. Lol

steve_64 · Feb 14, 2018

steve_64 said:
Maybe 15 minutes for me. Just remembered I may have posted about this 2 years ago on my 2002. Mechanic wanted $300 or something. Had it out and in in minutes.

May have been the dodge. My memory sucks these days.

Lee Stockwell · Feb 14, 2018

I would try to forget the Dodge as well.

steve_64 · Feb 14, 2018

It was the Chevy I remember taping up one of the wires that was exposed.

Cleanworks · Feb 15, 2018

Nomad74 said:
Insert screwdriver joke here

Marilyn Monroe was on a USO tour in a jeep on the way to a show. The jeep broke down and the driver got out to look under the hood. Marilyn, trying to be helpful asks, "do you want a screwdriver"? The driver says, "might as well, this Jeep isn't going anywhere".

Brian H · Feb 15, 2018

ruff said:
Those warranties are usually (on small stuff, not Mark's case) more hassle than they are worth. Because you have to deal with the dealership.

I had a starter go on my new GMC, still on warranty. My mechanic said- "have them take care of it."
Yea. Right. And loose at least three work days. Fix it, I'll pay. It's a lot cheaper that way.

I think its part of the manufactures strategy.
Worked like a charm with me.

Even with the extra trucks we have, sometimes it's not worth the hassle taking it in and having to deal with the people at the dealership. Unless it's major, we usually fix it ourselves. That way it's also on our timeline, not the repair shops.

Mark Saiger · Feb 15, 2018

Mikey P said:
OK, no more need to guess.

You were Renny Burr in a past life time.

Mark Saiger · Feb 15, 2018

steve_64 said:
The very first video I called it but a new starter will do the same thing. Put a .020 or twenty thousands shim in the old one and it will stop. It's a Chevy thing.

I have a feeling...they leave that step out also....

and I am still not sure if a transmission problem caused a starter problem yet....or twisting frame....

or just a starter.....THAT I ALSO MENTIONED MONTHS AGO TO CHECK....but nothing was checked.

I think things are going to get some attention at this point...

Lee Stockwell · Feb 15, 2018

With the starter removed multiple times it's easier to see how the shim could be missed or put back wrong.

steve_64 · Feb 15, 2018

It may not have been shimmed properly or at all at the factory. So the mechanic is putting it back the way he found it.

The starters are all the same but the spacing between motor, flywheel and sheild can vary. There shouldn't be any damage other than the sheild gets dinged up.

Wandslinger · Feb 15, 2018

Some of you guys should be mechanics not carpet cleaners

Mark Saiger · Feb 15, 2018

Aron is picking Christine up today....

they Called...the service writer and I had a conversation to try to understand what has taken place....

We will start testing her tomorrow morning to see if rattles....

if it does....back to the drawing board....but I think they understand there it to be more urgency with this vehicle....

hogjowl · Feb 15, 2018

That Chavez deodorizer I ordered yesterday evening isn’t here yet!

bob vawter · Feb 15, 2018

hogjowl said:
That Chavez deodorizer I ordered yesterday evening isn’t here yet!

Instead of the mirror. ...
Hang it on yor first shirt button?

Nomad74 · Feb 15, 2018

bob vawter said:
Instead of the mirror. ...
Hang it on yor first shirt button?

Pine tree scent

bob vawter · Feb 15, 2018

Ya....blame it on a poor pine tree....

Zee · Feb 15, 2018

Mark, seriously you should file paperwork to have this van rechristened to some other name. Sarsour would fit better.
After all, it translates to cockroach.

steve_64 · Feb 17, 2018

Sooooo, was it the starter?

Mark Saiger · Feb 17, 2018

steve_64 said:
Sooooo, was it the starter?

We are not sure yet.

We backed it out of the shop yesterday...and have it drained and winterized...

So we left it outside awhile also and tested....

No clank

Aron is heading to the shop this morning to test again.

We might then fill the fresh water tank to test if the weight will stress or twist things

Worst part of this....if it was the starter...I told them in November to pull the inspection cover and check....and they just told me...there is no problem with the starter...

I don't think they ever pulled the inspection plate....and talk about excuses....

DID BUTLER STEP UP YET

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