Discussion in 'New Users Start Here.' started by Matthew Sturgis, Jul 26, 2017.
That last sentence had me worried you might be from Canada. Glad to have you here Matt!
Stop? Heck Noooo! I like you just the way you are, Richard.
Pay you? You throw away stainless quick connects(other thred), I can't compete with that...
When I decided to give it a try again 7 years ago I felt like cleaning was the best opportunity I had left. Today I am still doing it because I love not sitting still and I get to meet really great people that I otherwise probably would not. I have seen my life improve drastically from pushing the wand.
I use a CDS 4.8.
There are so many complications for me right now it's had to pick just one. I am front row to the complication orchestra. Even though we have been around since 1983 I still feel we are a new company in a lot of ways. I did not get much train on hiring/firing, branding, advertising, ect. And I don't have any experience with running a successful company. Finding enough time in a day is probably my most complicated thing. Finding time to clean houses, and keep the trucks/equiptment clean, time to answer calls, to schedule estimes, time to build a website and to advertise, time to run the trucks around for repairs, time to learn new techniques, and time to hire/train. Don't get me wrong though, I am excited to take on these challenges and grow one day at a time.
Haha we didn't have glides either on our single jet hydra-hoe. I still use itw/a glide
Don't worry you Hoser! I am from FREEDOMLAND.
I do love maple syrup though.
Did you inherit this business? Family owned?
Yes and yes. My dad bought some junky equipment from an add in the newspaper in 1983. He got involved in another business maybe 15 years ago and hired people to do the cleaning. While his other business became more successful the carpet cleaning business got neglected. The phone ringing almost got to the point of being annoying and you can imagine what that attitude/customer service has done to our bottom line. So I am running and gunning trying to take on all the work I can and grow it slowly.
Is your dad still involved or is he retired?
My dad has never had anything to do with my business
But back to your situation. Have you thought about starting over fresh, since there's some negativity related to your dads business before you took over? New name, logo, etc. you've already got a list of customers to start marketing to.
Howdy! Welcome to the worlds greatest carpet cleaning forum
I miss read your post my bad.
I might be being dramatic. I have a tendency to focus on the negative. There is also years of good service and happy people. We never had a logo before this year or did any marketing.
I have thought about changing the carpet cleaning part of the name since people are buying less carpet and I get more into tile.
Thanks for the warm welcome everybody!
Enjoy it while it lasts
Tomorrow you won't be new