Is there an easy way for customers to leave reviews.

Discussion in 'Lets talk Business!' started by Absher Carpet, Nov 22, 2017.

  1. Absher Carpet
    Absher Carpet

    Member

    Joined:
    Jul 16, 2016
    Messages:
    99
    Location:
    Delaware
    Name:
    Jonathan Absher
    Is there a way customers can leave reviews for me without a lot of hassle, or having to sign up on this site, or register for that site. I have just started using a review app that is easy for me. All I do is type in their number and hit the send button. Its much more complicated for the customer though. They choose a rating, write a brief comment, then they choose where to leave review, now they have to sign up to yelp, or google, of facebook to complete the review process. I understand most people are probably signed up on facebook, but probably not google or yelp, at least not around here. So is there a way or an app that the customer just chooses a rating, writes a brief comment, maybe enters name and thats it its done. simple and easy for them. Can reviews be had for these sites in such a way.
  2. Matt Wood
    Matt Wood

    Member

    Joined:
    Feb 4, 2016
    Messages:
    3,459
    Location:
    Georgia
    Name:
    matt wood
    @Nomad74

    I just ask them to leave a review on my google local listing. If they don’t know how to do that, they normally say something on Facebook.
    Nomad74 likes this.
  3. Mikey P
    Mikey P

    Administrator

    Joined:
    Oct 6, 2006
    Messages:
    68,080
    Location:
    The High Chapperal
    Name:
    Mike Pay-oh-tay
    Gun to the head works best
    Lee Stockwell and Old Coastie like this.
  4. Nomad74
    Nomad74

    Supportive Member

    Joined:
    Feb 4, 2016
    Messages:
    2,573
    Location:
    Redding
    Name:
    Damon
    Why am I tagged in this? Matt do you want me to give up my review secret?
    Matt Wood likes this.
  5. PrimaDonna
    PrimaDonna

    Megatron

    Joined:
    Jan 2, 2008
    Messages:
    2,326
    Location:
    NorthEast, USA
    Name:
    MB
    We still do it the old fashioned way with a feedback card and get great results.

    http://burdickscleaning.com/testimonials/


    Granted they don’t help our online ratings, but when people find our site the over 500 feedback cards have an impact.

    Every invoice we mail has a link to review us in google. We service 500+ clients a year and have 8 google reviews and have been including the link for over two years.

    Everyone says they will....but then get side tracked or forget.

    I know someone that kills it by asking before he leaves the job. And will ask I’d he can make it easy for them by asking for their phone/laptop that sits in The kitchen to pull it up so they don’t have to (our of site, out of mind) and all they have to do is pick a star and say a few words.

    He has hundreds of reviews. Strike while the iron is hot.
    Mikey P likes this.
  6. Jim Martin
    Jim Martin

    Supportive Member

    Joined:
    Oct 7, 2006
    Messages:
    10,365
    Location:
    Arizona
    Name:
    Jim Martin
    one of these cards is stapled to every client's invoice....it works great....


    20171122_190343.jpg
  7. Old Coastie
    Old Coastie

    Supportive Member

    Joined:
    Jun 29, 2015
    Messages:
    4,273
    Location:
    Heart of Dixie
    Name:
    Stephen
    I email invoices as pdf with a cover letter. The cover letter has a link straight into my Angies List.

    No log in, no hassles. And yes, I ask for a review.
    Nomad74 likes this.
  8. steve_64
    steve_64

    Member

    Joined:
    Aug 11, 2012
    Messages:
    5,833
    I leave a paper with directions how to leave a review. The ones that called because of my reviews know how to leave them usually.
  9. jkowalski
    jkowalski

    Member

    Joined:
    Mar 16, 2009
    Messages:
    428
    Location:
    Bellingham, WA
    Name:
    Joe Kowalski
  10. Hoody
    Hoody

    Supportive Member

    Joined:
    Oct 24, 2007
    Messages:
    5,640
    Location:
    Bowling Green, Ohio
    Name:
    Steven Hoodlebrink
    @Jim Martin - do people find people are still using the QR codes or no?
  11. Acp
    Acp

    Member

    Joined:
    May 15, 2017
    Messages:
    97
    Location:
    Seattle
    Name:
    Bjorn Marshall
  12. Bruce Humphrey
    Bruce Humphrey

    Member

    Joined:
    May 12, 2007
    Messages:
    2,423
    Location:
    Bay City, MI
    Name:
    Bruce
    I see the QR code less and less on advertisements.
  13. Nomad74
    Nomad74

    Supportive Member

    Joined:
    Feb 4, 2016
    Messages:
    2,573
    Location:
    Redding
    Name:
    Damon
    Last edited: Nov 30, 2017
  14. Mikey P
    Mikey P

    Administrator

    Joined:
    Oct 6, 2006
    Messages:
    68,080
    Location:
    The High Chapperal
    Name:
    Mike Pay-oh-tay

    You have a review site?????
  15. steve_64
    steve_64

    Member

    Joined:
    Aug 11, 2012
    Messages:
    5,833
    Google
  16. Jim Martin
    Jim Martin

    Supportive Member

    Joined:
    Oct 7, 2006
    Messages:
    10,365
    Location:
    Arizona
    Name:
    Jim Martin
    doubt it...it was a short faze that dwindled away real fast...
  17. Hoody
    Hoody

    Supportive Member

    Joined:
    Oct 24, 2007
    Messages:
    5,640
    Location:
    Bowling Green, Ohio
    Name:
    Steven Hoodlebrink
    Wanted to update this - There is a new(er) Google My Business API where you can find your PlacesID if you're a service area business and hide your address. It is different than the Google Places API as I've been able to find the ID of businesses I couldn't before with the traditional Places API. Here is the link: https://developers.google.com/my-business/content/faq#associate_locations_using_placeid_1

    Enter your business name and you may need to start typing the city your business is in to find you.

    Copy and paste your ID into a notepad file and then use this URL: https://search.google.com/local/writereview?placeid=YourIdGoesHere

    You can go a step further and go to http://goo.gl and copy/paste your URL into the Google URL Shortener to get a more text-friendly link.
    cpwall likes this.
  18. TomKing
    TomKing

    Supportive Member

    Joined:
    Sep 18, 2012
    Messages:
    1,090
    Location:
    Indianapolis
    Name:
    Tom
    The QR code is dead.

Share This Page