Jon Don takes Dehu repair to the next level

Mikey P

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Jon-Don, a leading distributor of products, equipment, and training for independent contractors and in-house service providers across multiple industries, has announced that all of its repair centers now feature on-site dehumidifier testing chambers. These testing chambers allow service technicians to dial in specific temperature and humidity levels for accurate testing and diagnosis.

Most service and repair centers are only able to test dehumidifier performance at current workshop temperatures and humidity levels. During the winter months, when it is cold and very dry, accurately diagnosing a problem can be very difficult. Jon-Don’s repair centers, however, can duplicate the exact situation in which the dehumidifier is malfunctioning.

“We routinely have customers come in and say that their dehu isn’t working at this temperature or this humidity level,” said Mike Chambers, manager of the Chicago repair center. “We can put the unit in the chamber and run it at the customer’s conditions to reproduce the problem. This allows for a better diagnosis of the issue and more accurate repairs.”

“All repaired dehumidifiers,” he added, “are tested before being released back to the customer too. There’s no guesswork here.”

Jon-Don is one of the only distributors with these on-site testing chambers. It’s also one of the only ones to employ factory-trained technicians certified in refrigeration repair, giving them unique expertise in the field of dehumidifier maintenance and repair.



Jon-Don’s service technicians can perform both major repairs and routine preventative maintenance on all makes and models of dehumidifiers. Preventative maintenance includes detailed cleaning of coil assemblies and cooling fins, complete cleaning of the purge system, and thorough testing for optimal operation according to manufacturer guidelines.


Customers interested in do-it-yourself repairs can also call Jon-Don for free technical advice over the phone.


Visit http://www.jondon.com/repair-centers for more information on repair services at Jon-Don or to find a local repair center near you. You can also call 800-556-6366 to speak with a Jon-Don representative.



About Jon-Don

Jon-Don is a leading distributor in a $23 billion industry. From education and marketing materials to equipment and chemicals, Jon-Don has an extensive product and service offering for independent contractors and in-house service providers across a wide range of industries, including fire and water restoration, mold remediation, asbestos and lead abatement, professional carpet cleaning, building maintenance, and specialty concrete flooring. Since 1978, Jon-Don has strategically expanded its distribution centers and stores to better serve its customers nationwide.


For more information about Jon-Don, call (800) 556-6366 or visit www.jondon.com.

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Greg Cole

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My only complaint about JonDon repairing our dehus is that it took 4-12 weeks everytime we brought one in there. Very cool idea for testing but how is that doable when you are supposed to repair dozens of machines a day?
 

John Olson

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Greg Dehu's are way way way down the list of things to get repaired. Truckmounts always come first. You can rent another DEHU or hell buy one but your truckmount being broke puts you out of business. That's more then likely why it takes Jon-Don so long to fix your Dehu's. is my guess. It is why it takes that long here, when it takes that long that is.
 

John Olson

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Oh and we have a bathroom in our Spray Shop that we use for testing :) Not all fancy like Jon-Don but it does the trick :)
 

Greg Cole

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I

I understand that. So why invest in a testing chamber of it's so low in their priority ? Maybe invest in a few trailer mounted loaners to keep their customers in business ?
It's cheap to rent a van or truck with a hitch...
 

John Olson

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Actually a trailer isn't bad to rent. A van isn't feasable. Our insurance company told us hell no. I had to create a completly new LLC just for the trailer rental to reduce our liability exposure. Also the return is really low at least in our market. Interlink tried to copy what we did and found out it isn't cheap to offer and the risk versus reward was tipped the wrong way. I am pretty sure it would be the same way for Jon don
 

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