I use to work at SS for a few years and i think they have a money making "system" in place. Their growth proves it.
Sure you get the bonehead tech, its the nature of the beast when your that large. Their new training is top notch, along the same line as the
IICRC. So future techs will not make the mistakes like they made in the past.
One of the main problem is the managers there, some really dont care what is really going on and that is what makes them look bad. The franchises are a little different because the manager/owner has something invested there unlike the corporate puppet.
There are people who work there that do just as good of job as you do, that the sorry truth. Yes SS does get it right most of the time.
If you really knew the SS "system" i am sure you would see the great potential it offers and might get you thinking on how you do things. Sorry to say i think some of you go for the overkill when cleaning, but thats another topic.
They are still family owned and not just some faceless machine like so many of you think.
I dont judge SS by the few hacks that work there i judge them by how they operate and like i said they are the biggest and fastest growing for a reason.
I think alot of people hate SS because they know NOTHING about them. The only thing people hear, is from loser techs and some upset customers that all companies get.
As far as their marketing i think its the best i have ever seen. Their commercials offer trust. That is what alot of housewife's want, someone they can trust, SS presents that image people can trust.
