Stains that dont come out with cleaning...

[bensurdi]

Recently we cleaned a shower and there are a few "spots" that the client isn't happy with. Its a natural stone shower. We used oxyblaster to clean it and it cleaned up well but these spots wouldn't come out. She reviewed the dry tile/grout prior to sealing and was happy but is now having buyers remorse and showing more concern for these spots that were not removed in the cleaning.

Is there a product or process that works well for removing stains from grout lines? Any suggestions appreciated. Thanks

 

[Ron Lippold]

Use a color enhancing sealer.

 

[bensurdi]

Sorry I wasn't clear on the issue - the stains are in the grout lines and not on the stone itself. I agree that the enhance sealant would be awesome for the stone itself but i'm trying to figure out how to improve the grout line stains specifically.

 

[Mikey P]

what sort of stone?

what color grout?

where are the stains?

best guess as to what the stains are?

what chems were used so far?

what form of agitation?

 

[Bee Busy]

Efflorecence? Mildew? Soap scum? Do you have pics?

 

[dealtimeman]

Did you charge this customer 4000 to clean this and they thought it should of come out new?

 

[bensurdi]

No it was $750 I need to get more info tomorrow on it


....

 

[dealtimeman]

Did you qualify The job with the customer before the with realistic outcomes?


I will say you should try not to use oxyblaster on natural stone as many here have stated that it has or can etch natural stone.

 

[Mikey P]

Well, for $750 qualifications should be priority 1.

Showers never come out perfect so the more you charge the better your spiel better be.



Was this the same tech who nailed the guy on that huge job?

 

[Ron Lippold]

Ben just color enhance the grout lines. Problem solved

 

[Cameron DeMille]

ehh, not really. The enhancer will eventually fade, leaving the stain to show up later.