Hi Lisa, and welcome! Thank You for helping make history on the MikeyBoard Ribber Room HotSeat...... I'll start this out and then when ever you can... jus jump in and answer...this COULD stretch out over some time so don worry about keeping watch on the thread! Others can chime in....at any time! To start this off...i'll ask how and when you first got into carpet cleaning...in other words...WHAT would make a perfectly sane person wanna do this....kinna work?