I was at a customers home today to clean 3 chairs. She asked if I could take a look at the sofa cushions. When I asked what had happened she told me they were cleaned by another cleaner in town. Not once by she had him return 3 times to correct this problem. He must of soaked these. Wow amazing that we have these guys floating around out there. Well this particular cleaner went belly up last year. Go figure. @Jim Pemberton I know your going to chime in here. Rant over.