V
vegijohn
Guest
Beware of ACE Truck Mounts.
I am writing this to warn other carpet cleaners about the company called, ACE Truck Mounts located in Las Vegas, NV and its General Manager, Al Nessinger.
In January 2007 I began researching for a new cleaning machine. Ace Truck mounts was the only company that had a machine that meet my requirements but had a bad reputation in the industry as a poorly run company. John Helmer and Al Nessinger convinced me that customers who were not happy with their Ace machines simply didn’t take care of their machines. The former distributors who were saying bad things about Ace truck mounts were just trying to sell me a competitor’s machine because they were no longer Ace Distributors.
Against my better judgment I went with Ace because I needed a machine fast and Ace was the only company that had what I wanted.
On March 13th Custom Floor Care prepared an estimate for the Ace 860 John Deere machine.
On April 5th the check for $23,000 to Ace clears my bank.
On April 17th I email John at Custom Floor Care to ask when my machine will be ready. He states that it will take about 3 to 4 weeks.
On April 18th John at Custom Floor Care emails me and informs me that Al said my machine was in production.
You will then see varies emails between myself, (John Stewart- healthy choice carpet cleaners), and Al Nessinger where you can see Al is giving me the run around.
On July 2, 2007 he sends an email to me that he is going to give me a refund
About two weeks later I call ACE (Al Nessinger) to complain about not yet receiving my rebate check. Al informs me that he is in very bad financial trouble and is waiting for funding to be able to pay me.
On Aug. 15th I find out that he has about $20000 worth of booth space for the Las Vegas Connection Convention.
CLEARLY---- ACE and Al Nessinger are not honest in their business practices. PLEASE consider doing business with someone else.
I am writing this letter on the evening of August 19th and still no refund check.
It has been 20 weeks since the check cleared and 7 weeks since I was promised a refund check. I made a mistake in trusting the wrong person. I now have to hire a lawyer to help me overcome this terrible error.
I am writing this to warn other carpet cleaners about the company called, ACE Truck Mounts located in Las Vegas, NV and its General Manager, Al Nessinger.
In January 2007 I began researching for a new cleaning machine. Ace Truck mounts was the only company that had a machine that meet my requirements but had a bad reputation in the industry as a poorly run company. John Helmer and Al Nessinger convinced me that customers who were not happy with their Ace machines simply didn’t take care of their machines. The former distributors who were saying bad things about Ace truck mounts were just trying to sell me a competitor’s machine because they were no longer Ace Distributors.
Against my better judgment I went with Ace because I needed a machine fast and Ace was the only company that had what I wanted.
On March 13th Custom Floor Care prepared an estimate for the Ace 860 John Deere machine.
On April 5th the check for $23,000 to Ace clears my bank.
On April 17th I email John at Custom Floor Care to ask when my machine will be ready. He states that it will take about 3 to 4 weeks.
On April 18th John at Custom Floor Care emails me and informs me that Al said my machine was in production.
You will then see varies emails between myself, (John Stewart- healthy choice carpet cleaners), and Al Nessinger where you can see Al is giving me the run around.
On July 2, 2007 he sends an email to me that he is going to give me a refund
About two weeks later I call ACE (Al Nessinger) to complain about not yet receiving my rebate check. Al informs me that he is in very bad financial trouble and is waiting for funding to be able to pay me.
On Aug. 15th I find out that he has about $20000 worth of booth space for the Las Vegas Connection Convention.
CLEARLY---- ACE and Al Nessinger are not honest in their business practices. PLEASE consider doing business with someone else.
I am writing this letter on the evening of August 19th and still no refund check.
It has been 20 weeks since the check cleared and 7 weeks since I was promised a refund check. I made a mistake in trusting the wrong person. I now have to hire a lawyer to help me overcome this terrible error.
