Greg Cole
Member
As many of you know, I was in the carpet cleaning industry for many years. I've solely been in the water damage industry for the last 5 years. I started doing waterproofing two years ago and it has now become my full time job.
I am currently experiencing something that some here may have had to deal with. We are growing way too fast.....
While that sounds like a good thing, it is indeed a scary thing......
What I did: I fired the sales manager at the end of March and added that position to my duties. I hired 5 new salesmen, a terrific field manager, a new operations manager and added15 installers, and spent a boatload on marketing.....
The end result: We did more in sales in the last 11 days than we did the entire first quarter of the year. A good thing financially, but certainly a headache.
My challenge is this ( and I welcome input). I am terrified that the quality of the work will slip as our sales increases. While I trust my ops manager and field managers, I still am concerned.
I am the checklist & photograph king..... But nevertheless I am concerned that production quality will not meet my expectations.. Any suggestions?
I am currently experiencing something that some here may have had to deal with. We are growing way too fast.....
While that sounds like a good thing, it is indeed a scary thing......
What I did: I fired the sales manager at the end of March and added that position to my duties. I hired 5 new salesmen, a terrific field manager, a new operations manager and added15 installers, and spent a boatload on marketing.....
The end result: We did more in sales in the last 11 days than we did the entire first quarter of the year. A good thing financially, but certainly a headache.
My challenge is this ( and I welcome input). I am terrified that the quality of the work will slip as our sales increases. While I trust my ops manager and field managers, I still am concerned.
I am the checklist & photograph king..... But nevertheless I am concerned that production quality will not meet my expectations.. Any suggestions?
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