Mikey P
Administrator
The Talisman cleaned this Nepal/Tibet custom made rug for this lady about 3 weeks ago.
A sofa was was placed on the rug about a week after it was delivered.
To quote David
The owner would like me to try and remove it on location.
If I am not successful she will send it back to David at the Talisman to remove the yarns and re tuft it.
The rug is over two hours away but she has no issue compensating my for my time and efforts.
What would you try?
A sofa was was placed on the rug about a week after it was delivered.
To quote David
There is no wood exposed, but there is a fabric or felt over the wood that would have contacted the rug. I think that the sofa was set onto a damp floor (which may have been recently cleaned) and absorbed some moisture, then transferred the dye from the fabric when it was set onto the rug. It is all I can think of. Somehow the fabric on the feet of the sofa must have gotten damp.
The owner would like me to try and remove it on location.
If I am not successful she will send it back to David at the Talisman to remove the yarns and re tuft it.
The rug is over two hours away but she has no issue compensating my for my time and efforts.
What would you try?