Ron, I was a
Butler customer for 25 years and probably was involved in the purchase of at least 13 brand new
Butler units. In 2006 I had
Butler custom build me a GMC cube truck with custom shelving, 200 gallon waste tank, and 200 gallon fresh water tank. The one request that I made was that they would make the hose reel larger.
Butler said they would not do that. After the truck was delivered, I took it to the local truck scale to have it weighed and found out that when the clean water tank was half full and the waste tank was empty, the truck was over weight on the front axle. Their response was to tell me to install Timbren ride supports in the front suspension, and one airbag on the drivers side in the back to level the truck as it leaned to the left :roll: . The reason I am telling you this, is that you need to look for a supplier that is more interested in what you need, then what they want to sell you. I called
Butler on Monday to order some parts and was told that they would no longer sell me parts because they are mad that I didn't buy their equipment. (Does this sound like 7th grade girls or what!). Last year I ordered a new
Vortex and was very pleased with Blueline's interest in customizing our truck to meet my needs. Because they where so helpful, I sold my second
Butler and bought another
Vortex. We have equipped these trucks with power solution reels and many other improvements. They will be at Pemberton's for Winterfest in January if you would like to see something designed for carpet cleaning by a carpet cleaner.