Google is having some serious customer service issues. I tried adwords back in March and it took about 3 months for them to start showing. Alot of other folks in other industries are complaining too.
Save your money and optimize your website so it comes up first in your area in the natural search results. Under your home page title tag you need to put your company name, followed by the words carpet and upholstery cleaning then the areas you serve. Right now all you have is your company name. Thats how the search engines index your site, by your title heading. Also fill out your metatag description if you have not. Be sure to submit your site to google and yahoo regularly and sign up for google maps.