glenboy said:
customers living room had cat vomit all over it and she had never cleaned it up.i pre treated it and cleaned it and told the customer that discoloration can occur.he called me today 1 week later and says the spots have re surfaced.i have the feeling that these are slowly becoming my spot.can someone help me with some advice
Could be the client spotted and moved it into pad.
Could be your pre treat did (if heavy.)
Doesn't matter much now.
You can either bonnet with an encapsulation product (less time.)
Or a heavy flush (water claw would work if you have one.) Or just a lot of flushing and lots of dry passes.
Toweling off at end and fast drying will help.
Also you may want to leave a thick layer of towels on top, weighted down to have it wick into towels.
All depends on how much time you want to spend.
Happy clients.
Priceless.