Mikey P
Administrator
Hi Mike
Stanny, the last survivor of my precious pets, has started urinating on my living room rug. He's 15 and I'm certain he will get worse, not better, so after today's "deposit," I have quarantined him in the dining/kitchen/back porch, where he spends most of his time anyway.
However, the smell in my house is enough to make a person faint. I was gone for five days, and I think that he urinated all along the wall/carpet under the bay windows when the house sitter was at work.
I understand that you need a black light and enzyme cleaner to spot the urine and effectively remove the odor. I also read where hot water or steam is the worst thing you can do to clean it.
Can you help me? Stan is on prescription food that makes him drink and urinate a lot, so I'm afraid the damage is right down to the floorboards.
You have cleaned my carpets for almost nine years, but I have never presented you with a problem this big.
I was going to use your 15% discount coupon to clean the whole house in March, but this situation is so urgent. Would it be possible to have an emergency appt for the urine only and schedule all of the rooms mid-March before the coupon runs out?
Sorry this is so long!
Thanks,
******* *****
Stanny, the last survivor of my precious pets, has started urinating on my living room rug. He's 15 and I'm certain he will get worse, not better, so after today's "deposit," I have quarantined him in the dining/kitchen/back porch, where he spends most of his time anyway.
However, the smell in my house is enough to make a person faint. I was gone for five days, and I think that he urinated all along the wall/carpet under the bay windows when the house sitter was at work.
I understand that you need a black light and enzyme cleaner to spot the urine and effectively remove the odor. I also read where hot water or steam is the worst thing you can do to clean it.
Can you help me? Stan is on prescription food that makes him drink and urinate a lot, so I'm afraid the damage is right down to the floorboards.
You have cleaned my carpets for almost nine years, but I have never presented you with a problem this big.
I was going to use your 15% discount coupon to clean the whole house in March, but this situation is so urgent. Would it be possible to have an emergency appt for the urine only and schedule all of the rooms mid-March before the coupon runs out?
Sorry this is so long!
Thanks,
******* *****