Five on location rugs today...

[Mikey P]

 

[Mikey P]

Sumsabitch, all five look like dried lasagna noodles

 

[Cleanworks]

Sumsabitch, all five look like dried lasagna noodlesView attachment 114466

Next time send them to a professional.

 

[Mikey P]

Next time send them to a professional.

So he can nail them to the floor and charge four times what they're worth?

 

[Cleanworks]

So he can nail them to the floor and charge four times what they're worth?

Well, we don't nail them to the floor but yes.

 

[Mikey P]

Well, we don't nail them to the floor but yes.

Tell me how you prevent curling?


Or do you just fix it prior to returning?

 

[Mikey P]

How much a foot ?

 

[Nomad74]

So he can nail them to the floor and charge four times what they're worth?

You charge what you’re worth.

-Mikey

 

[Nomad74]

Its not the cleaner’s fault the customer bought cheap ass rugs.

 

[Mikey P]

Its not the cleaner’s fault the customer bought cheap ass rugs.

Im not convinced that curling is a sign of cheapness in synthetic rugs.

Do the manufacturers knowingly use moisture sensitive bindings or other materials to save money?

Are non sensitive really more costly?

 

[Mikey P]

 

[BIG WOOD]

Tell me how you prevent curling?


Or do you just fix it prior to returning?

You don’t prevent it. Just tell the customer there’s a natural fiber weaved in the backing that shrinks when wet and will relax when dry. I’ve cleaned hundreds of those repeatedly and they always relax.

There’s nothing to fix.

 

[Mikey P]

You don’t prevent it. Just tell the customer there’s a natural fiber weaved in the backing that shrinks when wet and will relax when dry. I’ve cleaned hundreds of those repeatedly and they always relax.

There’s nothing to fix.

Really?

 

[BIG WOOD]

Only a rug washing company will tell you different

 

[Mikey P]

Only a rug washing company will tell you different

In Canada?

 

[BIG WOOD]

Its not the cleaner’s fault the customer bought cheap ass rugs.

The people that buy the cheap ass rugs are smarter than the people with $10k rugs.

Here’s why:

The purpose of those rugs are originally made for guests of the house to SIT on. And when the guest isn’t there, they roll up the rug and put it away to stay clean.

Here in ‘Merica, people trample all over those rugs

 

[Cleanworks]

Tell me how you prevent curling?


Or do you just fix it prior to returning?

We may have polypropylene rugs with a cotton foundation curl a little but during our drying process, the weight of the rug hanging over the pole pulls it straight as it dries. I have never had permanent curling on those rugs.

 

[Terry]

They usually flaten out as they dry. Just let the customer know before you leave that they should level out as they dry.

 

[Mikey P]

They usually flaten out as they dry. Just let the customer know before you leave that they should level out as they dry.

So you're assuming they're not going to read the information I sent them?

 

[DAT]

Cleane 3 rugs with those jute backing, told customer what would happen. They said it was fine. I just spritz with oxy encap and use compound. Turn out great. It had some existing warping, not bad, but I wasnt going to make it worse.

 

[Mikey P]

Cleane 3 rugs with those jute backing, told customer what would happen. They said it was fine. I just spritz with oxy encap and use compound. Turn out great. It had some existing warping, not bad, but I wasnt going to make it worse.

We've done just that on some ultra high end customs where the "curl wait" and return visits to correct were simply unacceptable

 

[Papa John]

Lower heat, less water, and more extraction strokes would reduce the chances of warping.

 

[The Boot]

We've done just that on some ultra high end customs where the "curl wait" and return visits to correct were simply unacceptable

Being unacceptable did you have to replace?

 

[Mikey P]

Being unacceptable did you have to replace?

No, we steamed them flat the next day, the one time it happened, compounded from that day forward

 

[Goldenboy]

I let them know the risk never had a call back. Now I did have a large bonded living room rug with heavy furniture that buckled what a nightmare. Nice thing around here is once you screw something up you see the same kind of materials so you know what to stay away from.

Waldo

 

[DAT]

I let them know the risk never had a call back. Now I did have a large bonded living room rug with heavy furniture that buckled what a nightmare. Nice thing around here is once you screw something up you see the same kind of materials so you know what to stay away from.

Waldo

How's your store coming along?

 

[SamIam]

We may have polypropylene rugs with a cotton foundation curl a little but during our drying process, the weight of the rug hanging over the pole pulls it straight as it dries. I have never had permanent curling on those rugs.

See a good stretch prevents it.

A 100 degree day and laying it I the drive way helps too.

 

[Cleanworks]

See a good stretch prevents it.

A 100 degree day and laying it I the drive way helps too.

I always have a good stretch before cleaning rugs.