For those of you without the gift of gab or..

[Mikey P]

a true understanding of the hows and whys behind common carpet cleaning, upholstery cleaning, rug cleaning everyday problematic issues, such as:

DYS Oxy product discoloration
Carpet ripples
Brown out
Shrinkage
Remaining doggy dander or urine odors
Urine stains still showing under UV inspection
Urine in general, sub-floor damage
Off gassing discoloration
Carbon filtration lines
Delamination
Ticking discoloration
Stained grout
Topical failure
MDF baseboards
Sealers or protectors not beading
Acid etching on stone
Travertine dulling
Cracked/damaged grout
shading/pooling
Premature wear
Tufted rug off-gassing
Upholstery Texture Distortion
Wicking
Resoiling
Latent Intruders
Color Bleeding Upholstery
Color Bleeding Area Rug
Browning Area Rug
Browning Upholstery
Skunk Odor
Curry Odor
Vomit Stains
Acrylic Floor Finish on Tile & Grout, Hardwood, Stone
Smoke Odor (Fire)
Smoke Odor (Tobacco)
Tear Gas
The last professional dufus stripped half the floor wax off, still looks like shit
Car Interior Odor, especially milk and dead body
Ink on Upholstery
Wine on any Textile
Coffee on any Textile
etc etc..

Would you like to have an app/website that would provide a (somewhat) scientific yet Easy Reader certified, explanation of said problem, with a IICRC seal of approval logo, that you or your dim wit techs could easily share with the home owner who could then share with her husband (or lawyer) who otherwise would come home and say WTF IS THIS BIG YELLOW STAIN DOING IN FRONT OF MY LAZYBOY, it wasn't there this morning!?

 

[AdamDumphy]

That would be very useful

 

[Cleanworks]

a true understanding of the hows and whys behind common carpet cleaning, upholstery cleaning, rug cleaning everyday problematic issues, such as:

DYS Oxy product discoloration
Carpet ripples
Brown out
Remaining doggy dander or urine odors
Off gassing discoloration
Carbon filtration lines
Delamination
Ticking discoloration
Stained grout
Topical failure
Sealers or protectors not beading
Shrinkage
etc etc..

Would you like to have an app/webisite that would provide a (somewhat) scientific yet Easy Reader certified, explanation of said problem, with a IICRC seal of approval logo, that you or your dim wit techs could easily share with the home owner who could then share with her husband (or lawyer) who otherwise would come home and say WTF IS THIS BIG YELLOW STAIN DOING IN FRONT OF MY LAZYBOY, it wasn't there this morning!

It's not a bad idea but only if the tech understands what he dealing with in the first place

 

[Lee Stockwell]

Jon still wouldn't have gift of gab.

 

[Shorty]

I suffer from K.R.A.F.T.

Please tell me how to download it to my iPad.

Would one need to be a CURRENT, PAID UP, member of the IICRC to download this app;??

 

[FyreLyter]

I like it

 

[Hack Attack]

stuff up again Mike?

 

[Hack Attack]

at best I think it would be a slightly useful novelty

much like the IICRC

you're talking about a disclaimer, which most companys have in one way or another

any decent tech should be having this discussion on the walk through, what is said beforehand is information, what is given after are excuses

as the IICRC doesn't do any marketing to the public, why would a member of the public see it as being relevant?

IICRC standards are imo relevant

certification to those standards is relevant

where they fail, is not teaching the practical application of the standards

and its a practical trade, not theoretical

 

[Willy P]

I suffer from K.R.A.F.T.

Kan't Remember A Fooking Thing?

 

[Cleanworks]

Kan't Remember A Fooking Thing?

I'm surprised you remembered that.

 

[Mikey P]

at best I think it would be a slightly useful novelty

much like the IICRC, you aussies must have got jilted, I get more hate mail from down under for my involvement than I do from Alabama.

you're talking about a disclaimer, which most companys have in one way or another, no they dont.

any decent tech should be having this discussion on the walk through, what is said beforehand is information, what is given after are excuses, fantasy land.

as the IICRC doesn't do any marketing to the public, why would a member of the public see it as being relevant? esay enough to hit the IICRC link to see the legitimacy, would you prefer a FTM soa?

IICRC standards are imo relevant

certification to those standards is relevant

where they fail, is not teaching the practical application of the standards

and its a practical trade, not theoretical

You must be an owner op.

 

[Loren Egland]

a true understanding of the hows and whys behind common carpet cleaning, upholstery cleaning, rug cleaning everyday problematic issues, such as:

DYS Oxy product discoloration
Carpet ripples
Brown out
Remaining doggy dander or urine odors
Off gassing discoloration
Carbon filtration lines
Delamination
Ticking discoloration
Stained grout
Topical failure
Sealers or protectors not beading
Shrinkage
etc etc..

Would you like to have an app/webisite that would provide a (somewhat) scientific yet Easy Reader certified, explanation of said problem, with a IICRC seal of approval logo, that you or your dim wit techs could easily share with the home owner who could then share with her husband (or lawyer) who otherwise would come home and say WTF IS THIS BIG YELLOW STAIN DOING IN FRONT OF MY LAZYBOY, it wasn't there this morning!

I’ve had my own info sheets about these and a numbers of other subjects giving an explanation that I give to the customers who may have some of these problems. The articles are from a number of sources such as the Carpet and Rug Institute or Cleanfax articles. It’s best not to write these yourself so the info sounds official or scientific rather than sound like an excuse if you write them yourself. Always have them available on the truck.

 

[Hack Attack]

You must be an owner op.

as a multi truck, multi site operation how has the IICRC helped you get where you are?

 

[FB19087]

at best I think it would be a slightly useful novelty

much like the IICRC

I agree with you on both

but I guess the IICRC putting out potentially useful resources for cleaner isn't a bad thing


wonder how much it will cost

 

[Shorty]

You must be an owner op.

We still luvs ya Mikey.

Unlike someone from Maryland.

 

[Mikey P]

I agree with you on both

but I guess the IICRC putting out potentially useful resources for cleaner isn't a bad thing


wonder how much it will cost

Included with membership

 

[Mikey P]

I'm convinced that Grant is the only (in)mate on Alcatraz with a positive outlook...

 

[Mikey P]

It’s best not to write these yourself so the info sounds official or scientific rather than sound like an excuse if you write them yourself.

Exactly!
and coming from a traceable authoritative source that has a (somewhat) consumer friendly website the explanation sheet/download/email that would include the reason and variables behind the problem along with an illustration or two and possibly a reference to the standards, would be all the more valuable to mumblers, stumblers, Larry Lunchpail techs, ESLs and most likely your phone staff...

 

[Mikey P]

Come on @Jim Pemberton help me out here....


DYS Oxy product discoloration
Carpet ripples
Brown out
Shrinkage
Remaining doggy dander or urine odors
Urine stains still showing under UV inspection
Urine in general, sub-floor damage
Off gassing discoloration
Carbon filtration lines
Delamination
Ticking discoloration
Stained grout
Topical failure
MDF baseboards
Sealers or protectors not beading
Acid etching on stone
Travertine dulling
Cracked/damaged grout
shading/pooling
Premature wear
Tufted rug off-gassing

 

[Jim Pemberton]

Come on @Jim Pemberton help me out here....


DYS Oxy product discoloration
Carpet ripples
Brown out
Shrinkage
Remaining doggy dander or urine odors
Urine stains still showing under UV inspection
Urine in general, sub-floor damage
Off gassing discoloration
Carbon filtration lines
Delamination
Ticking discoloration
Stained grout
Topical failure
MDF baseboards
Sealers or protectors not beading
Acid etching on stone
Travertine dulling
Cracked/damaged grout
shading/pooling
Premature wear
Tufted rug off-gassing

I'm happy to help. Let me know what you are asking of me?

 

[FB19087]

Included with membership

IICRC isn't a club. It doesn't have members.

 

[Mikey P]

IICRC isn't a club. It doesn't have members.

"registrants.."

 

[Mikey P]

I'm happy to help. Let me know what you are asking of me?

What common and not so common issues do your customers and their customers call you about that isn't' on my list...

 

[Jim Pemberton]

"Tell me what to do about my fool wife goin' and gettin' hersef pregnant again?"

(Yeah I had that question recently)

"Why do they call them male and female quick connects?"

(Very frequently asked question)

OK, I will come up with some serious ones for you. Do you want them posted here, or emailed to you?

 

[Mikey P]

Posted here but I'm not sure you're grabbing the concept of this conversation

 

[Jim Pemberton]

Sorry, at times you’re cryptic, and at others you put matches in our toes.

But I will give you a list after some reflection

 

[hogjowl]

You’re

 

[Nomad74]

“Your house smells like piss. Give me a moment to consult my app and I’ll let you know why. “

 

[Jim Pemberton]

Upholstery Texture Distortion
Wicking
Resoiling
Latent Intruders
Color Bleeding Upholstery
Color Bleeding Area Rug
Browning Area Rug
Browning Upholstery
Skunk Odor Removal
Curry Odor Removal
Vomit Stains
Acrylic Floor Finish on Tile & Grout, Hardwood, Stone
Smoke Odor (Fire)
Smoke Odor (Tobacco)
Tear Gas
Car Interior Odor, especially milk and dead body
Ink on Upholstery
Wine on any Textile
Coffee on any Textile

 

[Cleanworks]

Upholstery Texture Distortion
Wicking
Resoiling
Latent Intruders
Color Bleeding Upholstery
Color Bleeding Area Rug
Browning Area Rug
Browning Upholstery
Skunk Odor Removal
Curry Odor Removal
Vomit Stains
Acrylic Floor Finish on Tile & Grout, Hardwood, Stone
Smoke Odor (Fire)
Smoke Odor (Tobacco)
Tear Gas
Car Interior Odor, especially milk and dead body
Ink on Upholstery
Wine on any Textile
Coffee on any Textile

You forgot smoke odor, marijuana.