jim, I have to say what planet have you been on??? I kinda thought you were a board regular around here. keep in mind I also live in the salt lake city area, ground central for
vortex, beside from that if you followed the drama over the years you can easily get a clear picture by reading others and shawns own statements. call up mikey and have a yorkie conversation with him. I really do not want to back into all the reasons and whys.
if you have read everything and still think
vortex and shawn is or was a good decision, you must be in denial, or can't admit to mistakes. like the day a few weeks back our own mikey spent all day on the phone with another board member here trying to figure out a wiring problem. why wasn't shawn helping him?? the reason is shawn doesnt' have a clue about ANY of the wiring on the machine, and the company that made the machine is long gone. mikey is on his own. how in the world can you or carpet cleaning fool think this is a good thing. this is just one example.
some people may ask well why do I even care, I don't want others to make the same mistakes, or if they do know what they are getting into, the other is I will admit I like board drama. the other is most
vortex owners have this attitude of they are gods gift to carpet cleaning and everyone else sucks if they use other equipment I like to bring that back to reality.
by the way carpet cleaning fool, since you are so worried about MR.
vortex's ass, why not call him up with a hypothetical problem with your machine, see how yorkie handles it then report back, please also mention what parts were offered by him to fix your problem and his knowledge of the technical parts of your machine such as wiring and gauges.