Hemp, jute rug?

White Collar

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Was just contacted by a client on Facebook who had her little girl throw up red jello on what she says is a "hemp jute" rug
I'm no rug specialist and was wondering if there was any way I could get it out.

If so, What red treatment and can heat be applied?

It looks like she may have already tried to clean it and smeared it a bit..

Anyways, Thanks so much in advance.
 

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Papa John

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Run away from this sisal rug as fast as you can.
these rugs are limited use rugs and dont clean up very well and are problematic.
 

Harry Myers

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It's a jute rug. I say it is a 50/50 shot and let them know that. You have a red dye that has been introduced with an acid. When I do these jobs I use whatever it takes. I would do the red dye removers as a last resort. But I can say this much if you do not bring fans to speed dry don't attempt it.
 
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White Collar

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Very interesting guys. Thank you. I will certainly tell her what you guys told me and let her know that it may not work.

She's a pretty laid back easy to talk to lady.

However, If she wants me to go ahead and give it a shot

Should I just start with a neutral cleaner then go to a little higher ph with enzymes?

Last resort red zone with a steamer?
 

Harry Myers

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I would try a high pH first like 8 to 9 and neutralize with an acid . The problem is this is not a carpet fiber but a plant. So the dyes are not really strong meaning lose color. Also I would not use a steam on it. A more mild approach is a reducer. Also it may take a couple times or more to lighten it up gently.
 

ruff

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Not that it would help but.............
In a situation like that, if the client has no sense of humor we'd say all the right touchy feel-y things.
However, if they still maintained their sense of humor, the response is: "Congratulations, you have a new color in your rug."
 
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Harry Myers

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Alot of jute rugs being so thick. For a reason. If you take a plant and rot it in water to make this type of rug. By using this wretting method, it allows the stem to become strands. The material is weak like a viscose or polypropylene. It is not as durable as sisal. If it is not beefed up it will wear faster.
 

Jim Pemberton

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Make sure you have an understanding with her in writing that you will not be held responsible for further damage from your cleaning process. Not only could there be worse discoloration than is already there (dark brown or bleached lighter), but also due to the nature of the fibers, texture distortion is possible.

If you aren't an expert at handling natural fiber rugs, you might want to consider passing on this one.

Its not that you aren't a good cleaner, but my guess is the best family doctor in your town doesn't perform brain surgery. He is great at what he does, but doesn't begin to think about doing what is outside of his training and expertise.
 

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