Good question, Mike. But very honestly one without a "correct" answer. As with so many other things in life, it all depends. The main "depends" is based on the goals and personality type of the business owner. Neither approach is wrong IF the individual goes into things with his or her eyes open AND plans for the future.
BUT the sad thing is most carpet cleaners wind up somewhere "in between". And this is a very dangerous and frustrating place to be.
Steve
PS Here is an excerpt from a Special Report I have done up on "Avoiding the Road In-Between". If you want the entire report emailed to you just write me at
stoburen@homefrontsuccess.com (Include your physical mailing address if you want the companion DVD.) No charge for either one. All I ask is that you read and use this information:
Simply put, you can choose the “big company/lots of employees road” and make more money, enjoy more security and potentially build a great organization that will sell for big bucks to fund your retirement. Of course, building a business should be about more than just piling up tons of money. And yes, the big company route can be extremely gratifying emotionally. It is a true joy to build a team of quality people that will help you find success as you also help them achieve their dreams.
OR you can choose the “small owner-operator road” and enjoy the freedom and lack of worries that not having employees gives you. Many carpet cleaners rank a worry free, low stress lifestyle far above achieving a huge net worth. And this “less is more” lifestyle approach can’t be faulted. But here’s the problem. All too often carpet cleaners wind up on the dangerous and frustrating “road in between”.
The “road in between” is where you hire employees (with all the potential problems and dangers that they present) but continue to run your business in the carefree (some might say careless!) manner of an owner operator. This is a difficult and potentially financially devastating place to be. This dangerous state of affairs is known as being “too big but too small.”