Huge spot, keeps coming back

[Ken692]

i don't have time to get the proper solution,
Is there something I can do, the customer wants it gone, asap. I don't think I have much, what's the best thing to get me out of hot water. Just your pretreat. Can I flood the area? The rug gets heavy use, and lots of spills. But there are a few that keep coming back. I need I quick fix goo gone?

 

[Mikey P]

What caused the original spot/spill?


What type and age of carpet?


What has the customer done to it?


What have YOU done to it?

 

[Ken692]

I think it's beer soda. Wine it's a liquor store, the rug is replaceable 2 foot square. 1 -2 years he said new but no, ton of foot trafic.
They gave up with the rug dr and house vacuums. All I did was pretreat and standard carpet cleaner rinse. I know some great products in the market, it was gone last month when I did it

 

[Old Coastie]

Ken, a few thoughts from an amateur hack:

1. You cleaned it before and it came back. Therefore, it will clean, but you just didn't get it all.

(A) you may just need to do it again, but it may be embedded in the backing.
(a) try cleaning it again, use your hose end to suck it hard and inspect it closely. I know you are a bit limited on your equipment, so adapt what you have to this idea.
(b) inform the customer that this sometimes happens, it may return again but you will continue to take care of them. It is sometimes a process, not a single event.

(B) You may need to clean a different way.
(a) you will want to get a good encapsulant, I use Releasit brand but there are others. Call Excellent Supply for advice or visit your favorite chemical pimp. My recommendation for your go-to bottle is Releasit Punch.
(b) cleaning from the top down, the encap coats the fibers to help frustrate wicking back. If you think the yarns look great but it keeps wicking, this will make it stop.

(C) make a spray bottle of strong encap at double strength and leave it behind with a demo and your number on it. ALWAYS demonstrate that you are willing to take care of them!

Don't let it rattle you, be frank about the possibility of recurring spots, but keep learning. I hope this helps!

 

[Mikey P]

http://www.jondon.com/water-claw-sp...9kzyWFZNjbY47cM621wuFxnRFfb8yrxLSQRoC023w_wcB

 

[Old Coastie]

http://www.jondon.com/water-claw-sp...9kzyWFZNjbY47cM621wuFxnRFfb8yrxLSQRoC023w_wcB

Great tool, I use it all the time for sucking urine. Not cheap for a new biz, but a real asset!

 

[Dolly Llama]

lets make sure we have this right;

this is a recurring spot ( a spot that comes backs weeks to months later with traffic)
and not wicking in the common sense of the term ( a spot that's gone while cleaning, but reappears the next day when dry)

if a recurring spot that returns weeks/months later, you simply haven't flushed out all the gunk.
It's not easy to get to the base of the fiber where that gunk is

the rug is replaceable 2 foot square.

a water claw is a great tool to have, but not sure it's all that useful on a rubber back carpet tile that no air will move thru??


Your job, Ken, is to flush/rinse the hell out of it.
But if installed with a pressure sensitive releasable adhesive, it would be cheaper just to replace the tile

..L.T.A.

 

[Ken692]

I was thinking the same replace that section. In their mind if I can't get it out, someone else can, and that's who they want. I'm going to give it the "one two punch" and really hit it hard

 

[Desk Jockey]

I'd do just the opposite.

If its clean and you flushed it really well the first time but just keeps returning then I'd hit it with an Encap product and a pad on a 175 or OP machine.

Don't allow it to wick, just clean the spot off the top.

 

[Able 1]

I had a church with a coffee shop and there were coffee spots EVERYWHERE!! The problem they were having was the spots would wick as it dried. So I used like 4 plys of paper towel and some weight on top of it and it all wicked into the paper towels.. Worked great!

 

[Old Coastie]

I had a church with a coffee shop and there were coffee spots EVERYWHERE!! The problem they were having was the spots would wick as it dried. So I used like 4 plys of paper towel and some weight on top of it and it all wicked into the paper towels.. Worked great!

They spilled COFFEE?

God's gonna gettum.

 

[GeneMiller]

I had a church with a coffee shop and there were coffee spots EVERYWHERE!! The problem they were having was the spots would wick as it dried. So I used like 4 plys of paper towel and some weight on top of it and it all wicked into the paper towels.. Worked great!

De powder works great for that but I don't use it anymore. I would force it in and leave about an inch proud. The next day they could just vacuum it out. Now I flush carpets much better so I don't use it. If I have something I'm worried about I pour an encapping product on it. Works beautifully.

Gene

 

[Able 1]

I was using a 12 flow ti wand with 25 dry strokes.. I have only had a few that I needed to do this, but paper towel is cheap..