Hi, Kevin...
I know what the graphs were showing. They're clearly labeled that they're "comparisons".
Regarding my point, it's just that they chose a flow rate that's simply not realistic. They chose that particular point... there is no industry standard for testing. (My own standard is: measured ATW, at 600 PSI, through a #6 jet or equivalent, with the wand held open.)
My observations had nothing, in terms of making some kind of comparison between systems I make and have made, and theirs. If you re-read my initial post, you'll find nothing like that there...
I've always been a stickler for being specific and realistic when quoting temperature in particular. I've been preaching the idea of heat loss and temperature differences between the machine ("ATM", a phrase and acronym that I coined when I first started posting on the CleanFax forum back in 1998 or so) and the wand ("ATW") for years now.
I've also been preaching the concept of "flow rate". When I first started advertising back in the 1990's, my company and
Vortex were the only two that mentioned actual flow rate (1.5 GPM) spec's in our ads.
My statement stands: If a claim is made regarding temperature, without mentioning flow rate at the same time, the claim is useless.
Hydramaster, in their comparison, did do something that I applaud... They used a given input temperature... But they left out a crucial elemen- Flow Rate. They gave you the numbers that, if you knew how to mesh them, would give you a flow rate, but not the flow rate itself. My question was, "Why not?" It's not a "knock" of
Hydramaster... just an (to me anyway...) obvious question.
I didn't make an attempt, as I said, to compare my own systems to theirs. It wasn't appropriate to this thread, and, in reality (since you brought it up...), there is no comparison. They are a great company, they make quality systems, but any flow fired- system I build exceeds their heat output ability by a very wide margin.
But it wasn't my intention to get into that in replying to this thread...
And BTW... regarding support: It's definitely been something to work on from my end. With no distributor network, it all has, historically, fallen back on yours truly. Granted, I can walk owners through almost anything on the phone, but it's just not the same thing as being near you, geographically, and accessible as a result.
This coming year, we'll be changing that...