To whom it may concern
It is my professional opinion based on 33 years of floor maintenance experience, that the Marble tile flooring at
* La Cita Way
Minden, NV 89423 is showing normal wear and tear for a 3 year old home along with signs of improper past resurfacing attempts performed on the natural stone flooring.
Upon inspection on 11/27/2018, it was evident to me that the cementitious grout along with the semi absorbent natural stone tile itself, are soiled at the normal level for a home of it's age with multiple family members, including two large dogs. Tradition mopping methods are being used with either a sponge or string mop with contaminated mop water, followed by not enough clear water rinsing
Visible signs of etching of the stone is also evident, caused by acidic cleaning agents, along with a few random spills from acid based drinks such as coffer, wine or soda.
The floor also shows evidence of having been partially "honed" or made dull, intentionally by either an improperly trained handyman or a cleaning company in an attempt to take away the (high maintenance) shine off the floor.
It is my opinion that the soiling, over all inconsistent appearance and etch damage was not caused by Lawton Construction and Restoration LLC after the water damage clean up services, but rather by the family and hired help over the years. Although not witnessed by my eyes, I would assume that Lawton's workers used tarps when appropriate and performed a light duty cleaning after the water damage repair work was completed.
Please see the attached quote for an estimate to correct the situation. Assuming nothing has changed since the quote was given, I'll honor the quoted price.
As discussed with two employees of Lawton Construction and Restoration, the existing MDF baseboards will need to be completely sealed or painted on the bottom edge in order to prevent the MDF from expanding during the (wet) cleaning process. This work will need to be performed 48 hour prior to my cleaning visit.
Regards,
Mike@Connoisseur
1-775-392-1275
www.carsonvalleycarpetcleaning.com