Mikey P
Administrator
You're not a professional.
sure you can be a dick and tell the homeowner to call a handyman or tile setter when you expose or cause loose or missing grout, because technically, ti's not your fault..
but that act of cowardice isn't going to earn you any referrals..
Hey Marge, how did your floor cleaning come out, I'm thinking of having that done..?
Well, Mildred, it looks better but now our grout has missing areas and cracks and the cleaner guy left it up to us to fix it....
Or you can carry a couple kits of the most popular brands and learn to do these simple repairs.