Janitorial Guys or Gals

steamron

Member
Joined
Oct 15, 2012
Messages
248
Location
Northeastern PA
Name
Ron
For those of you who have several janitorial accounts.
When you make up your specifications list how do you detail the vacuuming do you tell them your vacuuming every spot of the carpet every night or do you tell them that you vacuum as needed, or however else you would word it I'd really like to know.
Do you detail it like an as needed or complete vacuuming once a week.
And then how do you price it if they want you to vacuum every square inch every day compared to just as needed?

The reason I'm asking this question is because I have a cleaning account and their maintenance foreman is adamant that they want every
(4500 sq. ft.)square inch of the carpet vacuumed every night even though some of the cubicles aren't used areas that they don't even walk in.
If so it consumes more time and I should price it accordingly.

Thanks for any reply.
 

Kenny Hayes

Member
Joined
Apr 17, 2009
Messages
8,189
Location
Yukon, Oklahoma
Name
Kenny Hayes
4500 or 45k? If it’s 4,500 that’s not very much. It wouldn’t take much to do every inch
daily. We don’t do the as needed or traffic areas, we vacuum pretty much everything. What does that mean, it means while you’re vacuuming what you see, you are pretty much vacuuming everything. We do elementary schools, so we pretty much have to. We pre sweep getting big debris before we vacuum. This is in classrooms. Offices, we vacuum them all daily. We both know every inch anywhere isn’t getting vacuumed every day. So in our specs, we indicate vacuuming on a daily basis. On the flip side I can determine pretty quick if a potential will be difficult and I simply tell them I’m not interested.
 

Islandguy

Member
Joined
Mar 22, 2022
Messages
42
Location
canada
Name
bob keenan
I vacuum all accessible carpet. Charge accordingly
4500 or 45k? If it’s 4,500 that’s not very much. It wouldn’t take much to do every inch
daily. We don’t do the as needed or traffic areas, we vacuum pretty much everything. What does that mean, it means while you’re vacuuming what you see, you are pretty much vacuuming everything. We do elementary schools, so we pretty much have to. We pre sweep getting big debris before we vacuum. This is in classrooms. Offices, we vacuum them all daily. We both know every inch anywhere isn’t getting vacuumed every day. So in our specs, we indicate vacuuming on a daily basis. On the flip side I can determine pretty quick if a potential will be difficult and I simply tell them I’m not interested.
There is carpets in classrooms?
 

icleancarpetz

Member
Joined
Mar 7, 2015
Messages
1,366
Location
19734
Name
Rafael Samson
Keep it simple. Vacuum will be done daily.

its up to you HOW you vacuum each visit.
With a Backpack vacuum you can blow thru easily quickly, effeciantly and detailed. Not every square inch will need vacuuming (you dont tell them that) everyday…you control how, how fast and what areas need it the most, what areas dont need.
Keep it simple do as they wish but then you control the approach, the plan of action.

There are unspoken variables with each account. One big one is the type of personality you have to report to. If they are adamant sticklers about every detail, charge accordingly cause they are a pain in the ass to deal with. Often these places want top notch service at walmart price. Thats not a match in my world. In this area there are a lot of clowns with a bucket and a vacuum that drop their pants.
 
Last edited:

they live

Member
Joined
Apr 22, 2024
Messages
41
Location
Michigan
Name
Steve
Keep it simple. Vacuum will be done daily.

its up to you HOW you vacuum each visit.
With a Backpack vacuum you can blow thru easily quickly, effeciantly and detailed. Not every square inch will need vacuuming (you dont tell them that) everyday…you control how, how fast and what areas need it the most, what areas dont need.
Keep it simple do as they wish but then you control the approach, the plan of action.

There are unspoken variables with each account. One big one is the type of personality you have to report to. If they are adamant sticklers about every detail, charge accordingly cause they are a pain in the ass to deal with. Often these places want top notch service at walmart price. Thats not a match in my world. In this area there are a lot of clowns with a bucket and a vacuum that drop their pants.
I bet I would find old cobwebs on your jobs. Once you start skipping areas it becomes habit just like running the vac corner to corner and behind doors.
We charge a premium. We have also lost jobs because people complained we make too much. Small town stuff. Never about quality just sticking their nose in our business. We made more in 2 hours than they did all day after 20 years.
 

Kenny Hayes

Member
Joined
Apr 17, 2009
Messages
8,189
Location
Yukon, Oklahoma
Name
Kenny Hayes
You can find cobwebs somewhere in a 100k facility any day. They can return one day later if not sprayed. The success is to keep them down in entry’s and high traffic areas. That’s the nature of our business. Thats one reason I quit focusing on class A office buildings. Too many personalities to contend with.
 
  • Like
Reactions: icleancarpetz

they live

Member
Joined
Apr 22, 2024
Messages
41
Location
Michigan
Name
Steve
I said old cobwebs. We clean offices for large factories and the cobwebs rarely come back with weekly cleaning. Using quality products keep the bugs away until we return. I use the vac wand on corners to the ceilings and on baseboards which also get wiped down.
I was school janitor for a number of years too. Thorough regular cleaning and the right products make a big difference.
 
  • Like
Reactions: Kenny Hayes

Kenny Hayes

Member
Joined
Apr 17, 2009
Messages
8,189
Location
Yukon, Oklahoma
Name
Kenny Hayes
So, what quality janitors product are you using that keeps cobwebs and bugs down?
Actually, both of those are influenced by what happens on the outside. Not taking you to task, just stating the obvious.
 
Last edited:

they live

Member
Joined
Apr 22, 2024
Messages
41
Location
Michigan
Name
Steve
I shouldn't say because I know some competitors watch this.
But the viper venom line is great for custodial. Odorcide works for keeping bugs away. I use both for mop water depending on what I'm trying to accomplish. I use Odorcide in almost all my respray for carpet and my rinse water.
Viper venom powder is what gets used most for mopping but the regular liquid is good too.
 

they live

Member
Joined
Apr 22, 2024
Messages
41
Location
Michigan
Name
Steve
I dont have competitors and if I did, I would tell them exactly what I do and use. Most likely they wouldnt do it they way I do or use the same products anyway.

Go ahead, watch the I've had competitors undercutting me a lot lately. Some that I have helped. It has helped me justify my prices often enough. I get the can you fix what the last guy did calls now and then.
I did go ahead and say what the products were. My wife gets mad at me for doing it. I agree to extent. We spent a lot of years and money trying different products and methods to find what works for us. But I like helping people in general. Part of why I like this business.
I dont have competitors and if I did, I would tell them exactly what I do and use. Most likely they wouldnt do it they way I do or use the same products anyway.

Go ahead, watch the video. paulscleancare.com
I agree. I have helped some local guys who are now undercutting me. I do get the calls to fix their mistakes now and then. It helps justify my prices.
I like helping people that's why I did post it and why I like this business.
But I've spent a lot of years and money trying different products and methods just to give that info away.
 
  • Like
Reactions: icleancarpetz
Back
Top Bottom