QUOTE=Shane Deubell;4283183]Never understood the obsession with restaurants, here the average job is $150 or less. Who cares if its monthly, still a crappy job late at night that you have to invoice.
Takes a bigger upfront investment to target general offices but it pays off over the long term.
We just updated our database friday and deleted all restaurants, apartments and govt.
One thing i have found difficult is selling monthly service, quarterly is the most popular by far for us.
We have sold a decent amount of monthly restroom floor/wall cleaning jobs but not too many carpet.[/QUOTE]
I couldn't agree with you more Shane. If you are already in these buildings monthly it would seem you could start with a monthly spotting program using either encap or one of the small 3 gallon extractors. Keeping floors spot free goes a long way towards the overall belief the building is well maintained.
Once you have created a trust factor with the building owner or facility manager then they are more likely to want to give you more work. I still believe most cleaners don't go after this market because it requires a little more sales skills. It may require more persistence and planning prior to a visit not necessarily sales skills.
The question that always comes up to me from cleaners is the eternal "how much". Every companies costs are different and the competition always has to be figured in. This is why I like to create a package of several floorings, upholstery and fabrics so that it is hard for a competitor to match.
One tool that my partner in crime and sometimes roommate, Stevie Wonder Toburen, created is a productivity form
http://sfs.jondon.com/13266/resources/quickfix/how-much-should-i-charge-in-commercial[
Sometimes it is as simple as having a few forms to keep you organized that removes those sales jitters.
