Listen, there are many ways to skin a cat...and many ways to clean carpet or at least make carpet look better.
There is a company in my area that is really busy, they charge about what most guys in my area (higher end cleaners) are charging, and they remove almost no soil...but they make the carpet look good. Now is that the right way to "clean?" I do not think so....but guys would disagree. This company is busier and making a LOT more money than many of the hack TM cleaners I know of. And they are NOT just based on volume. They run three vans and are looking to add another. All the vans are pretty busy.
I have used portables and I have used truckmounts (one a very good truckmount in the Genesis 59) and I can honestly say that there is not much difference in cleaning results from a portable to a high powered truckmount. The production times can be a lot better with a truckmount....but the actual cleaning is about the same.
I have cleaned carpets with guys with truckmounts and the cleaning was HORRIBLE...embarrassing to be honest. And I have cleaned carpets with guys with portables and the results were fantastic.
By the way, I believe the White House has almost all of their carpets cleaned with portables. If it is good enough for the f'n White House then it should be good enough for most people.
Also, some of the highest end condos, lawyers offices, doctor offices, and other businesses are cleaned with portables.
Yes, I would also be sad if I spent about $70,000 on a set up that really didn't do much better than a $10,000 set up.
I know of a couple of
Vortex companies in my area with TERRIBLE reputations when it comes to cleaning (not Fraiser).
And one other point...if you LEARN to clean according to the cleaning pie then the only HUGE difference between a high end portable and a good truckmount is heat. And heat is by FAR the easiest thing to over come. And of course some guys have figured out how to get some pretty serious heat with portables.
In my 16 years in this business I have seen a lot of changes and some of them very good changes. Changes like:
1.
Greenglides
2. More focus on getting the phone to ring
3. Safer cleaning agents (although brain dead idiots like Larry C. will still insist on using stuff bad for him and his clients)
4. Better stain removal products, hell Red Relief and other products like it were nowhere to be found when I started.
5. Better training available...but what good does it do when guys do NOT follow basic quality cleaning techniques?
The absolute worse thing I have seen develop over the years is the BELIEF that you need a huge truckmount to do good cleaning or be successful. It is simply NOT TRUE!! I know of a guy that just bought a new setup and the truckmount is supposed to be able to triple wand! ROTFLMAO!
This guy will RARELY even dual wand and about the longest hose run he will need is about 175 feet. So what the hell is the purpose of buying a machine like that? Most likely to make up for a small tool somewhere else.
Guys going into homes that cannot even do BASIC stain removal. It is embarrassing. A friend and I cleaned a VERY expensive home yesterday. They had a huge problem in the master bedroom with ink stains. Tough stains I do admit. While I was gone they had another company come in that really should have just pissed on the carpet...because the results would have been the same.
We got the ink stains out about 98% and the lady was ecstatic. Getting those stains out (and a few urine stains out) had NOTHING to do with whether we used a truckmount or portable. Hell, a suitcase spotter would have worked just as good!
We need to get back to realizing that the PERSON DOING THE CLEANING is the most important thing by a long shot.
Having said all of this I would prefer a truckmount over a portable because I want to get the job done faster. After all, I surely do not want to spend any more time doing something that I do not like. But guys that treat portable users like second class citizens just don't get it.