SHIT. Of all the carpet I've seen in the last 20 years this is the worst crap I've seen. I did a job for a new referral customer today. No way in hell could I do anything with it. The gent had the original invoice from 4 years ago. I did a quick google and saw why I couldn't make this better. It;s no friggin wonder the carpet business is dying a slow death with utter shitty quality like this crap. I suggested the customer start a warranty claim as this is an outright rip off.
Mohawk Smartstrand Sonora
- Thread starter Willy P
- Start date
Lee Stockwell
FOJL
So... you don't like it?
hogjowl
Idiot™
I totally agree! And to make matters WORSE, that crap makes me have to put the Kirby on the van!
It's almost enough to make me quit.
It's almost enough to make me quit.
Donwand
Supportive Member
and expensive crap!!
billyeadon
Supportive Member
Marty,
Do you have difficulty vacuuming the original SmartStrand or the SmartStrand Silk?
Willy,
What specific problems did you have: overall soiling, staining, urine removal, crushing/matting?
Do you have difficulty vacuuming the original SmartStrand or the SmartStrand Silk?
Willy,
What specific problems did you have: overall soiling, staining, urine removal, crushing/matting?
Zee
Supportive Member
hogjowl
Idiot™
It's mainly the silk, Bill. However, some of the thicker SS will cause difficulties, as well.
Lee Stockwell
FOJL
If only their R&D could catch up with their marketing. Such cute and attractive names for such ugly children.
Methinks their Rug&Doctor brains have been diverted into spending too much time testing other peoples' product.
Methinks their Rug&Doctor brains have been diverted into spending too much time testing other peoples' product.
Jim Pemberton
MB Exclusive.
- Joined
- Oct 7, 2006
- Messages
- 12,320
- Name
- Jim Pemberton
Well said Lee
I have a customer that is one of the cleaner people I clean for...cleaned their tan carpet for 4 years with excellent results...then they replaced it with MOHAWK SMART STRAND...it has to be the worst I've ever seen carpet soil in 18 months....for only residing there half of the year..I just don't see how this carpet has dark trailing that wont clean out...and MOHAWKS answer was "well their condo doesn't offer enough space to trail elsewhere" So my question is? Why hasnt this happened with the prior tan nylon...
KevinL
Supportive Member
I see the same problems. How's yours holding up Mikey? I recall you saying you had it installed in 1 room.
mirf
Supportive Member
I have it in one room and hate it!
It also holds odors and have to vacuum all the time.
It also holds odors and have to vacuum all the time.
Mikey P
Administrator
still great.
but have seen plenty of other crap by now.
We chose 6.6 Nylon for our next project.
but have seen plenty of other crap by now.
We chose 6.6 Nylon for our next project.
Mikey P
Administrator
Blackened traffic areas that just don't budge. Stains that normally don't give me much grief impossible to get to budge. This stuff was 3 years old and looked like it was 20. It did have a nice hand, but after reading up on the reviews from end users and seeing the way it wore, all I can say is it's garbage that I wouldn't ever recommend to a customer. It's the crap like this that's making wood and tiles the preferred flooring choice and shrinking the carpet sales.
billyeadon
Supportive Member
The scary part Willy is that this is what we will be dealing with for the next decade. Polyester in both forms PET (pop bottle) and PTT (Smart Strand) is the dominant fiber in residential. Hopefully our chemical manufacturers will help us out with fiber specific products.
Lyman
Supportive Member
Flex with citrus cleans it up nicely.
hogjowl
Idiot™
The Great Oz
Member
There are some cleaners on the CRI task force that gives cleaners a voice with the carpet mills. Thank goodness for those associations.
The IICRC has also released a study in their technical juornal on cleaning fine denier polyester that found rotary extraction made a difference.
Which is exactly what we found. We use Hydramaster's Polybreak and a Rotovac. No problems.
Donwand
Supportive Member
billyeadon
Supportive Member
No and No.
Mikey P
Administrator
A presentation of case studies would do no good?
Larry Cobb
Member
Jim Smith & I did a cleaning demo for Mohawk factory rep . . .
on some "premature" traffic lane darkening.
Took Dynachem POG, in addition to PowerMax traffic lane prespray.
on some "premature" traffic lane darkening.
Took Dynachem POG, in addition to PowerMax traffic lane prespray.
Zee
Supportive Member
May I suggest.... A lit match
