I have a brand new (less than 11 hours) Little Giant 4HT HP propane water heater and it is giving me problems. When I ignite the pilot light it has a good strong pilot light flame and will stay lit as long as you have propane. When you turn the unit to the on position it fires the burner and then all of a sudden when the burner shuts down the pilot light goes out with the burner which basically turns the unit off. It may go for 10 min without shutting down and may go 5 the next time after I restart it. It has even gone through 2 or 3 cycles of heating and the pilot stayed lit during those cycles. I called Little Giant this morning and Scott told me my regulator was too small to provide enough propane. I was running a 350,000 BTU/HR regulator and switched to a 1,000,000 BTU/HR today. After the switch there is no difference in the problem, still exactly the same. Basically the pilot tends to go out when the burner shuts down, I don't know if the burner is shutting down because it reached temp or something else. I can only clean 1/2 a room and then I have to go out and check the burner to make sure it is still going every time to maintain heat. really getting on my nerves. I need to get it fixed by Monday as I have a very busy day and my first clean is for a business owner / property owner's personal house ( he does over 25k a year with me) and it has to be done Monday morning.