Orbot vs Trinity OP Machines

[Jim Pemberton]

Can anyone share their experiences with performance, reliability, customer service with either manufacturer?

 

[Mikey P]

You already know my opinion...

 

[Cleanworks]

Can anyone share their experiences with performance, reliability, customer service with either manufacturer?

I have both a Sprayborg and a Phoenix. Both are good machines but the Phoenix is definitely faster and packs a more powerful punch. Both machines use the same 2.5 gallon jugs that you swap out as needed. I prefer that system over machines like the Vibe or the Cimex that have fixed tanks. Always a problem with foaming when refilling those tanks. I make up as many 2.5 gallon jugs as I need for the job. Uline sells a case of 12 for about $106 cdn.

 

[darcie smith]

You already know my opinion...

He didn’t ask for your opinion, he asked for your experience. Here’s a chance to be long winded and there’s a 99.73% chance Marty won’t read it.

 

[darcie smith]

We recently ordered a Phoenix and the customer service was excellent. Victoria took our calls on her off time, prepared an estimate for us quickly, and sent me a cute picture of her kid (so as a sales person she can pitch to her clients’ interests; see what she did there?). I just got a message today that it’s preparing to ship and I’m looking forward to the unboxing.

 

[AlienAgent]

I bought a Phoenix a few months back. It does a good job, but I would like to see the plumbing for the spray system improved and a one way, in-line valve between the pump and solution jug. I’d also prefer a 5 gallon jug. Overall a great machine though.

 

[Trip Moses]

I’ve had both. Buying experience was excellent for both. Usability was excellent on both. Resale value was excellent on both.

 

[Nomad74]

I feel like this is a trap.

 

[Jim Pemberton]

I feel like this is a trap.

Not at all.

I've got to make a decision between the two companies, and need all the feedback I can get.

 

[Dolly Llama]

I've got to make a decision between the two companies

Is one of them saying "no soup for you" if selling the other outfits goods TOO?

..L.T.A.

 

[Jim Pemberton]

Is one of them saying "no soup for you" if selling the other outfits goods TOO?

..L.T.A.

Not at this time, but I don't respond well to those types of restrictions

 

[Mikey P]

Not at this time, but I don't respond well to those types of restrictions

You owe it to yourself to try both machines in a real setting, not the back of your shop. Then you will have no question on which one you can recommend and sell with passion.

 

[Jim Pemberton]

Scott is getting a Trinity, so I'll be sure to go up and try his out.

I will see if I can find an Orbot operator I can stop to try out.

I have never relied on "shop demos", that's for sure.

 

[darcie smith]

Scott is getting a Trinity, so I'll be sure to go up and try his out.

I will see if I can find an Orbot operator I can stop to try out.

I have never relied on "shop demos", that's for sure.

He’s using it on a big job Saturday the 19th and the two Saturdays following. You know you’re always welcome

 

[Jim Pemberton]

He’s using it on a big job Saturday the 19th and the two Saturdays following. You know you’re always welcome

I'll be in Texas the 19th, but the one of the following two might work.

Thanks Darcie!

 

[SamIam]

Scott is getting a Trinity, so I'll be sure to go up and try his out.

I will see if I can find an Orbot operator I can stop to try out.

I have never relied on "shop demos", that's for sure.

Also some guys say the orbot works better with the weight kit.

 

[SamIam]

How often do I need to replace the Velcro driver on a orbot?

 

[Nomad74]

How often do I need to replace the Velcro driver on a orbot?

I've had mine for about 4 years now, never replaced and I use the crap out of it.

 

[Mikey P]

I've had mine for about 4 years now, never replaced and I use the crap out of it.

no offence, but when a customer tells me he's had a Glide for 14 year...all that tells me is he does once job a week, if that.

 

[Cleanworks]

I've had mine for about 4 years now, never replaced and I use the crap out of it.

My Sprayborg is the same. Have to clean it every once in a while. I do like the pad driver on the Phoenix better though.

 

[SamIam]

My Sprayborg is the same. Have to clean it every once in a while. I do like the pad driver on the Phoenix better though.

It seam like the Velcro on the vibe is weak and I don't vlm ever

 

[Nomad74]

no offence, but when a customer tells me he's had a Glide for 14 year...all that tells me is he does once job a week, if that.

Yeah, we all know about your customers.

 

[Mikey P]

Yeah, we all know about your customers.

So sensitive...

 

[Kenny Hayes]

My distributor has a new Vibe for $5500.

 

[Kenny Hayes]

Made me feel reeeel smart paying 2695 just before the pandemic

 

[Cleanworks]

My distributor has a new Vibe for $5500.

You mean your scammer.

 

[Kenny Hayes]

Maybe Not sure what that’s about, but everything else is normal. Cimex $3600, blah blah blah.

 

[Meter Maid]

I have lots of experience with both (Sprayborg, not Vibe, but they clean exactly the same).

Definitely can’t clean as fast with the Orbot and no matter what anyone tells you, the weight kit is necessary, even on CGD.

Orbot is a quality machine, but I can’t imagine choosing it over the Trinity. Yes, it’s smoother, but at a cost of speed and cleaning depth.

When the Vibe was lots cheaper than the Phoenix, the Vibe had a benefit, but not now.

When I needed assistance with my Trinitys (nothing major), I got almost instant help. Had a part overnighted.

 

[Jim Pemberton]

When I needed assistance with my Trinitys (nothing major), I got almost instant help. Had a part overnighted.

This was especially helpful. Thanks Chris

 

[darcie smith]

Our Phoenix came yesterday. We got an email saying it would be here Friday and when it didn’t show, Victoria was right on the phone to the shipping company, who said they’d been trying to contact us with no success. I called and got the delivery rescheduled but I definitely had great support and assistance.