Phoenix Restoration - Farris Bueller..... Bueller..... Bueller

[SMRBAP]

I have a Phoenix Humiport t[FONT=arial, sans-serif]hermohygrometer - needs calibrated.[/FONT]

[FONT=arial, sans-serif]In the last weeks, more likely over a month, I have had my manager call them 3-5 times, I have called 2 times, I have sent 2-3 emails, one directly to the person supposedly in charge of this need........ I have gotten squat back from them.[/FONT]

[FONT=arial, sans-serif]Went through this circus last time I needed calibrated as well.

I don't exactly want to toss a $350 meter in the trash - anyone have a contact, a rep, repair/calibration service center, anyone that can possibly help me get this meter back into service?


[/FONT]

 

[FredC]

Looks like there are a few labs in your area..First one that pops up:

http://www.indianastandards.com/


Can't help getting you in touch with anybody at Phoeni though

 

[SMRBAP]

Thanks Fred! I'll give them a call. I really wanted to get it to the factory because I suspect it may need more than calibrated - but maybe they can do repairs as well.

If not maybe I'll give it away to someone on the boards that has the time to pull teeth with phoenix.

 

[SMRBAP]

Finally got in touch with them.

I was told - "the meter is only a $350 meter so they don't calibrate them or repair them, at that cost it's really just disposable"

Sorry - I need 6 TH meters, if I'm ever in court a good lawyer is going to ask for calibration certs - I'm not trashing $2100 in meters a year.

Not when their competitors calibrate for $50-60 bucks each.

Lesson learned.

 

[dealtimeman]

How off is the particular meter you are concerned with?