post cards to previous customers

[Jtuseo]

How often do you guys send out your post cards to pre existing customers? I want to send them out on a monthly basis. One month doing a reminder card, then next a tile and grout post card and also a upholstery cleaning post card. I was thinking of rotating each one every other month. Any feed back will help out.

 

[Royal Man]

John,

Mail every month.

Each card can be for multible services.

Why limit it to one service per card?

Just have a different headline and clip art depending on season.

And you don't need all those weblinks.

Forum links have almost no webjuice.

 

[Chris A]

we do reminders every 6 months, up to 2 years from the original cleaning. Then the customer gets a "special" card every 3 months, for a total of 6 mailings a year. We use pretty basic post cards but they have worked very well.

 

[Brian R]

I like the 8 step program that Service Monster has

Thank you's right after the job then

3
6
9
12
15
18
24
Months

After that, that can piss off. lol

If you stagger the services I don't see a harm in it but I still think that once a month is too much unless you have more to give than just the advertisement of your services
IE: Newsletters, offers for other type business', Funny or interesting stories etc.

 

[steampro]

This is the whole reason I signed up with Service Monster, in the six years we have been in business we have never took the time to market to current customers, I wonder how much more money we could have been making over the years if we had. Service Monster takes care of that automaticly. I just recently set up FillMySchedule and Im very interested in tracking the results.

 

[Brian R]

Service Monster is getting better and better.


Where's my online scheduling program for the customer to use??

Don't make me go ape shit Joe! :|