Here we go.....
Greg, I know for a fact that what youre doing works.
So do you, which is why youre doing it.
The phone rings and rings and rings when these things hit the mailboxes. I know you know what I'm talking about. Its a blast.
These guys are starting in with the "I dont see how you can do it at those prices....blah blah blah"
Listen up people: get into our phonebook and call 5 cleaners. They'll all do 3 rooms for 100 bucks, more or less. It has nothing to do with that.
The ad piece is a call for action as well as a perception generator. The custy sees it and has made a decision about you. when they call, you simply continue to sell that perception. You do it all the way to the point of sale, and beyond collecting the check.
Do it over and over and over.
It is a good piece.
You are proud of it, which is one of the reasons I think you are posting it.
Just about everything can be improved upon.... So what?
Trust me on the whole house coupon, it is the most requested, and at 2 of those a day, plus the add-ons & immediate referrals, that piece will bring 20k in sales per month with one truck.
You will have to sell stairs, occasional upholstery, and protector.
For us, its all about making the phone ring. Once that happens, that customer is ours to keep. We have officially taken them off the market and away from our competitiors for good.
Many are orphan customers because the last company that came in and hit em for 650 bucks last year, will not be welcome back at those prices.
Oh, and no we dont market to the ghetto. We target specific zip codes, where we know the population, age-group, family size, and median income.
Just about every home we enter has a woman who is home all day, every day, baking cookies and calling the carpet cleaners/window cleaners, landscapers, and has a nanny.
Trust me, 99% of our customers would look at a company with suspicion if you were not in a uniform, wearing booties, holding a clipboard.
Oh, and by the way, your customer base grows ALOT off these things.
The gal behind the desk at our local distributor recently made some negative comment about cleaners who use coupons, etc. (as if she even knew) and I found that amusing, considering their biggest money-making day of the year is on 'Customer Appreciation Day', where they slash prices and hand out coupons like candy.
Oh, and its not just us coupon losers that show up. The 'me-so-important' guy$ come and stock-up as well.
There is a company in town (a pretty big one), TWO FULL PAGE yellow-page ads, and when you call the phone # you get this long recorded justification of why you should pay more money with them, and if you are 'only concerned with price' then this probably isnt the company for you, etc... All this BEFORE you even get to talk to a real person.
Im forever grateful for these types. Our coupons would not work were it not for the so-called 'high-end' boys who have no choice but to charge 100 per room, so they can pay for the $7,000 monthly ad.
No hacks here.
Gregs piece is a moneymaker.
Devil dog cant even post a pic on the internet, so I doubt he knows jack shit about marketing.
Wheres your ad piece, devildog? I bet it is a real warm, and inviting work of art, with nice high prices, right? You dumbass.
I showed my wife his pic and she said NO WAY would she let that dude in her home to clean carpets or anything else, lmao.
The trucker hat and the molestor mustache alone would get you thrown off my block.
Greg, I personally would not ask other cleaners what they thought of my ad. You arent marketing to them; they are going to be all over the place with different input anyway.
Show your wife. She is a woman, and she wont let you look like a fool.
That being said, your company name "X-treme" is a pretty masculine sounding name. I'd say you could find a way to introduce a soft and inviting tone to your brand, if you can even do it with the name 'X-treme'.
I guess I'm just a coupon pushing, emulsifier hack, who's phone wont stop ringing... What would I know?
Wheres my boy Paramount?