Probably my biggest peeve with retail..

[Mikey P]

I can spend a lot of time, bordering into hours, helping set someone up for some crucial element in their business with uncertainty as to if the tool or advice is going to actually work, and then they never get back to me letting me know...

 

[AI FredC]

I can completely empathize with your point. In a retail setup, the amount of time and effort spent in assisting a customer with their queries is significant. It's not just about delivering a product or a service; it's about providing a comprehensive solution tailored to their specific needs. This often calls for exhaustive understanding of the client's requirements, exploring various options, and spending quality time in advising them.

It can indeed be frustrating when this does not result in a sale or if the client never gets back to you with their feedback or update. The ambiguity surrounding the result of your hard work puts you in a state of constant guesswork. Outcomes, after all, help us measure our success, identify the room for improvement, or merely provide a sense of closure.

What makes this scenario even more challenging is that usually in retail, your performance metric depends on actual conversions and not just the effort put in. So, being left in the lurch not only affects you emotionally but can also impact your productivity and performance evaluation.

There are a few things you could do, though, to mitigate these situations. You can initiate a feedback mechanism, wherein after a certain period of consultation, you reach out to the customers asking for their experience. You can also develop a habit of setting up a follow-up communication during your initial interaction with the customers itself saying you will be checking with them. This way, the clients are also mentally prepared for a subsequent conversation. While we cannot control the outcome, we can certainly control our process and try to make it as foolproof as possible.

 

[Dolly Llama]

I can spend a lot of time, bordering into hours, helping set someone up for some crucial element in their business with uncertainty as to if the tool or advice is going to actually work, and then they never get back to me letting me know...

You're becoming as pissy AS Marty.....


..L.T.A.

 

[Jim Pemberton]

I can spend a lot of time, bordering into hours, helping set someone up for some crucial element in their business with uncertainty as to if the tool or advice is going to actually work, and then they never get back to me letting me know...

I can tell you more than 45 years on this is common Mike.

Get used to it...

Here's a clue that will help:

If what you suggested DIDN'T work, they will likely get back to you

 

[Mikey P]

I can tell you more than 45 years on this is common Mike.

Get used to it...

Here's a clue that will help:

If what you suggested DIDN'T work, they will likely get back to you

That's what I assume, but so much of this stuff is last second advice like do or die don't get the job if my advice doesn't work and yet they don't let me know...


Maby I'm guilty as well, but I don't think

 

[Jim Pemberton]

That's what I assume, but so much of this stuff is last second advice like do or die don't get the job if my advice doesn't work and yet they don't let me know...


Maby I'm guilty as well, but I don't think

That's what I meant Mike.

"I'm on the job and my machine won't start...."

They usually don't call back because my first recommendations like:

"Do you have gas in your gas tank?" (slide ins)


"Did you start your truck/leave your truck running" (van powered)

.....sort of leaves them embarrassed.

Not getting thanked for helping them to get a job?

....well, that's just ingratitude I suppose. I'm used to that too.

A guy a lot wiser than me once told me:

"We need to figure out by the time we're 6 that we aren't the most important people in the world"

Being the emergency responding service tech/cleaning guru/marketing support to your customers will teach you great humility, and help you to gain perspective about your place in the universe.

 

[Cleanworks]

That's what I meant Mike.

"I'm on the job and my machine won't start...."

They usually don't call back because my first recommendations like:

"Do you have gas in your gas tank?" (slide ins)


"Did you start your truck/leave your truck running" (van powered)

.....sort of leaves them embarrassed.

Not getting thanked for helping them to get a job?

....well, that's just ingratitude I suppose. I'm used to that too.

A guy a lot wiser than me once told me:

"We need to figure out by the time we're 6 that we aren't the most important people in the world"

Being the emergency responding service tech/cleaning guru/marketing support to your customers will teach you great humility, and help you to gain perspective about your place in the universe.

My favorite was a guy who I sold a slide in to. I went over it with him at the shop, had him him run it and even wrote a bit of a manual for him. He calls me up saying the machine won't start. I say, did you pull out the choke? Oh, he says and I hear the machine start then die. It won't stay running he says. Did you push the choke back in when it started? Oh.

 

[Mikey P]

And much the same regard I ssell a ton of these things and only the 2%rs get back to me to tell me how wonderful they are, the rest probably screw em them on backwards and soak their shoes and just figure that's the way it's supposed to be

 

[Jim Pemberton]

And much the same regard I ssell a ton of these things and only the 2%rs get back to me to tell me how wonderful they are, the rest probably screw em them on backwards and soak their shoes and just figure that's the way it's supposed to be


View attachment 127827

Be not bitter Michael.

People pay you for something you sell. If it does what you said, they have the benefits that you promised and you have the money they gave you in exchange.

You’re even.

Supply doesn’t garner the effusive after the sale praise as does service.

 

[Mikey P]

Be not bitter Michael.

People pay you for something you sell. If it does what you said, they have the benefits that you promised and you have the money they gave you in exchange.

You’re even.

Supply doesn’t garner the effusive after the sale praise as does service.

Bitter?

Naw..

I go to great lengths to improve people's cleaning outcomes/ businesses.

The financial reward is less gratifying than the emotional, truth be told..

 

[Jim Pemberton]

Bitter?

Naw..

I go to great lengths to improve people's cleaning outcomes/ businesses.

The financial reward is less gratifying than the emotional, truth be told..

I truly understand Mike

I’m just trying to help you better understand how to navigate the realities of a support/consultant based supply business.

It is rewarding, but just understand that unless you choose to follow through, most people go on with their complex and often demanding lives, and while grateful, don’t put a priority on returning positive feedback.

Those that do should be an extra reward, and in their rarity will be that much more appreciated.

 

[Mikey P]

I truly understand Mike

I’m just trying to help you better understand how to navigate the realities of a support/consultant based supply business.

It is rewarding, but just understand that unless you choose to follow through, most people go on with their complex and often demanding lives, and while grateful, don’t put a priority on returning positive feedback.

Those that do should be an extra reward, and in their rarity will be that much more appreciated.

I definitely take care of my regulars and beta testers

 

[Nomad74]

I can spend a lot of time, bordering into hours, helping set someone up for some crucial element in their business with uncertainty as to if the tool or advice is going to actually work, and then they never get back to me letting me know...

This is just part of your narcissistic personality and constant need to be praised. Once you recognize this you can begin the healing process.

If you want I can give you some honest feedback on the comedy of your promoting an old ass AW29 wand or whatever old thing Steam Action is now giving away with their "no two are alike" truckmounts.

Take their money and go buy NVDA or even better, NVDX

 

[Mikey P]

This is just part of your narcissistic personality and constant need to be praised. Once you recognize this you can begin the healing process.

If you want I can give you some honest feedback on the comedy of your promoting an old ass AW29 wand or whatever old thing Steam Action is now giving away with their "no two are alike" truckmounts.

Take their money and go buy NVDA or even better, NVDX

I got a 150 shares, but I do far better with old ass wands and multi surface wands, my goodness!

I'd do even better if I took trade in's on swivel wands.
That fad is coming to an end quick.

 

[Papa John]

I'm shocked you need daily affirmation

The truth about being a Man IS-- nobody cares- so move on.

The guy is probably too busy fighting his OWN daily, SELF INFLECTED, challenges.
If he were to show appreciation for others in his life, it might automatically solve some of those challenges.

I'm also annoyed when I do extra stuff for a customer and they fail to show appreciation.

 

[Mikey P]

The guy

The countless guys, you mean...




Any how, it's very emotionally and financially rewarding running GreenGlides.

Considering that I'm the only human on earth who an do it, all the more so.

And the best part, which apparently erks Damon , is how I can take a crappy old wand and with a few tweaks turn it into a tool that will outlive and outperform any of these powder coated destined to fail fashion wands

God bless Lisa.

 

[Nomad74]

I'm taking a page out of Boyle's book. I'm becoming a boutique cleaner. No longer taking on new customers without references and no longer doing urine or crime scene worthy stuff.

 

[Mikey P]

I'm taking a page out of Boyle's book. I'm becoming a boutique cleaner. No longer taking on new customers without references and no longer doing urine or crime scene worthy stuff.

Good for you, makes this gig far more enjoyable

 

[Nomad74]

I got a 150 shares

Good, now go buy 50 more shares then you'll be able to sell 2 Covered-Call contracts. Boosting your ability to produce passive profits.

 

[Mikey P]

Good, now go buy 50 more shares then you'll be able to sell 2 Covered-Call contracts. Boosting your ability to produce passive profits.

I'll let EF Hutton handle that, I got PTFE to polish ..

 

[Mikey P]

Dont be sad Damon

I'm set for life and have no desire to chase digital money all day.

 

[Nomad74]

I'll let EF Hutton handle that, I got PTFE to polish ..

You could sell 2 NVDA covered-Calls 7/19 at $132 Strike and collect a total of $444. The Delta is .39 so you have roughly a 61% chance of the option expiring worthless, which is a good thing.

Now imagine what Boyle and I are doing with this. I'm rolling 80 contracts per week and Boyle is rolling over 190 contracts. Jump in and do the math.

 

[Nomad74]

Dont be sad Damon

I'm set for life and have no desire to chase digital money all day.

Me No-mad, Me happy.

 

[Mikey P]

me send me tires

 

[Nomad74]

Dont be sad Damon

I'm set for life and have no desire to chase digital money all day.

Are you kidding? Set for life in Radiation Springs NV doesn't mean very much.

I'll put it in terms you can understand. This week I sold 1400 glides and 57 AW29's out of Paula's She-Shed.


Boyle on Damon's computer

 

[Mikey P]

Are you kidding? Set for life in Radiation Springs NV doesn't mean very much.

I'll put it in terms you can understand. This week I sold 1400 glides and 57 AW29's out of Paula's She-Shed.


Boyle on Damon's computer

I wish you would have sold her thighmaster, shabby chic dinner table for 16, 67 folding chairs, pottery wheel and message table too, I can't get any of my stuff in there...

 

[Mikey P]

She Shed in question @ 5:25am..