I got five names and phone numbers today from a referral form that I gave a first time customer. Wanted to get some feedback on if calling these people and offering free 100 sqft. of carpet or tile cleaning would be to intrusive?
Referral form question
- Thread starter davep105
- Start date
Hey Dave,
I think 100 sf of cc or tile is a good offer both for you and the new client. That's what we do as well, when a new client comes from our referral forms.
If the client that gave you the referrals also gave you phone #'s then I would call the new prospects, if they gave you the address only, you should mail first then a follow up call.
Many times the HO will call the people they referred you to and let them know you will be calling.
8)
I think 100 sf of cc or tile is a good offer both for you and the new client. That's what we do as well, when a new client comes from our referral forms.
If the client that gave you the referrals also gave you phone #'s then I would call the new prospects, if they gave you the address only, you should mail first then a follow up call.
Many times the HO will call the people they referred you to and let them know you will be calling.
8)
D
DCS.LLC
Guest
What do you offer the customer for the referral?
I had concerns about that too but No problems thus far, and a good amount of jobs schedual from the calls. I think if the client knows the people well enough to put down a phone # when we only ask for the address, (we never ask for phone #) then your good to call.
Good Luck 8)
bensurdi
Member
Referral Forms are so 2009...
