Rotovac cleans like crazy and brings up the pile and everything in it. Easy to out clean your competitors, but you need to get more money than the low end guys. Rotovac is for the high end customer. One handed operation, can clean right up to baseboard, no torque so is safer and can easily clean loose rugs, can adjust cleaning height, great for stairs.
The company may be ok, but I disagree with their policy of forcing you to take a $100 credit if you send them back you old cleaning head after purchasing a new one. If you don't use your credit in a timely manner, you lose it. Really irritates me.
I have thought about buying the 360, but it kind of bugs me that it would be so easy to install a 2 inch vac shaft intead of the 1.5 inch hose connection.