truckmount girl
1800greenglides
I would love to hear what protocol was specified for #of passes, cleaning and dry passes, etc. for the Rug Doctor System in the CRI testing. It certainly wasn't the instructions they print on their website for cleaning with their machines:
"Start Cleaning
1. Refer to the label on top of machine and turn machine ON for carpet cleaning. For some machine types you may also need to turn on the Vacuum ON switch.
2. While squeezing the red trigger switch OR (depending on model), pressing the red thumb switch on the handle, pull machine slowly and steadily backward in a straight line, keeping the vacuum slot against carpet surface. You will begin to see dirty water entering the clear dome. (If you don't, stop and refer to the Troubleshooting section or call 1-800-784-3628.)
3. Release the trigger or thumb switch 6 to 12 inches before ending pass to stop cleaning solution spray. Tilt the machine back and move forward to position it for another cleaning pass. Overlap passes 2 inches to ensure even cleaning.
4. The tank is empty when you hear the machine sound change and dirty water stops entering the dome. Stop and empty the UPPER white tank and refill the lower tank. Continue cleaning."
No mention of multi-directional passes, multiple passes or dry passes. Pre-vacuuming is mentioned as an if desired step. The criteria used to test them should be the same as the instructions they provide on the correct use of their products. It wasn't and that is wrong in my opinion.
Take care,
Lisa
"Start Cleaning
1. Refer to the label on top of machine and turn machine ON for carpet cleaning. For some machine types you may also need to turn on the Vacuum ON switch.
2. While squeezing the red trigger switch OR (depending on model), pressing the red thumb switch on the handle, pull machine slowly and steadily backward in a straight line, keeping the vacuum slot against carpet surface. You will begin to see dirty water entering the clear dome. (If you don't, stop and refer to the Troubleshooting section or call 1-800-784-3628.)
3. Release the trigger or thumb switch 6 to 12 inches before ending pass to stop cleaning solution spray. Tilt the machine back and move forward to position it for another cleaning pass. Overlap passes 2 inches to ensure even cleaning.
4. The tank is empty when you hear the machine sound change and dirty water stops entering the dome. Stop and empty the UPPER white tank and refill the lower tank. Continue cleaning."
No mention of multi-directional passes, multiple passes or dry passes. Pre-vacuuming is mentioned as an if desired step. The criteria used to test them should be the same as the instructions they provide on the correct use of their products. It wasn't and that is wrong in my opinion.
Take care,
Lisa
