Cleanworks
Moderator
Did a job today, really unremarkable from my standpoint. Living room, dining room and a set of stairs. 10 year old nylon carpet, lots of kid drips, food stains, etc. Customer got me from google. Liked my website and decided to try me out instead of one of the larger companies. Easy job, prevacced, presprayed and extracted, then groomed. All the stains came out and the carpet looked great. Customer marveled over the fact that I groomed the carpet after I was done. Had never seen that before. In his mind, that makes one of the elite cleaners. Probably be a customer for life now. Sometimes, it's just the little things.