CapeCleaner
Member
- Joined
- Sep 22, 2008
- Messages
- 165
I want to publicly acknowledge Jim Pemberton for providing assistance with a problem carpet.
I am not a Pembeton's customer - although I will be at the first opportunity - but contacted Jim because I recognize that he is one of the most respected professionals within the industry. Jim provided his thoughts and advice without asking if I was already a customer and without once trying to sell me anything. I feel very comfortable stating that his only motivation was a desire to help someone within the industry.
Jim and his business took some undeserved heat recently on ICS from a group who consider themselves industry leaders. That group and their business have a long way to go before they get within shouting distance of Jim and Pembertons.
I am not a Pembeton's customer - although I will be at the first opportunity - but contacted Jim because I recognize that he is one of the most respected professionals within the industry. Jim provided his thoughts and advice without asking if I was already a customer and without once trying to sell me anything. I feel very comfortable stating that his only motivation was a desire to help someone within the industry.
Jim and his business took some undeserved heat recently on ICS from a group who consider themselves industry leaders. That group and their business have a long way to go before they get within shouting distance of Jim and Pembertons.