Ron Werner said:
that reminded me of what a client taught me
You can provide :
Best Service
Best Quality
Best Price
But you can't provide ALL THREE at the same time
Knowing that has helped me to be firm enough and confident enough to walk on some jobs.
Why not!!!
The word "best" is very subjective.
Best can be all kinds of things to different clients: fastest drying, reasonably fast drying, anal retentive vacuuming, no vacuuming, ease of transaction, uniformed and educated crews, no interaction at all, pleasant personality,crews that don't talk much and get down to business, honest, quickest service, slowest service, lowest price, highest price..................
It's up to your company to define best for your prospect and to show your value.
As an example one person may say a Lamborghini is the best because it is very expensive.
Or an other may choose a Smart Car as the best because it is cheep.
Explain all the good things your company has to offer. Or you leave no choice but price left to the prospect as a way to choose your service.
