Brian H
Member
I am ready for a break!!!
We are just finishing one of the busiest weeks we have had in a long, long time!!!
Monday- issues with computers communicating with printers when we migrated to the cloud. Scanners not reading bar codes, work orders not printing, rug tags not printing, etc.
Tuesday- major flooding and we took over 600 calls in our call center. 3 key call center people couldn't make it in due to flooded basements of their own.
Wednesday- another 600 plus call day.
Thursday- only 500 calls.
Friday- more computer issues, but I think they are finally resolved.
Total calls this week as of 2:45 pm EST over 2400...
Oh and we have been washing wet rugs non stop since about noon on Tuesday. 190 orders, more then 450 wet rugs. These are in addition to a normal week of 800-1000 rugs we already had in our system.
It will look nice when the P & L comes out, right now I could use a drink!!
We are just finishing one of the busiest weeks we have had in a long, long time!!!
Monday- issues with computers communicating with printers when we migrated to the cloud. Scanners not reading bar codes, work orders not printing, rug tags not printing, etc.
Tuesday- major flooding and we took over 600 calls in our call center. 3 key call center people couldn't make it in due to flooded basements of their own.
Wednesday- another 600 plus call day.
Thursday- only 500 calls.
Friday- more computer issues, but I think they are finally resolved.
Total calls this week as of 2:45 pm EST over 2400...
Oh and we have been washing wet rugs non stop since about noon on Tuesday. 190 orders, more then 450 wet rugs. These are in addition to a normal week of 800-1000 rugs we already had in our system.
It will look nice when the P & L comes out, right now I could use a drink!!